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“A very friendly hotel” 5 of 5 bubbles
Review of The Montague on The Gardens

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The Montague on The Gardens
Ranked #11 of 1,086 Hotels in London
Certificate of Excellence
GreenLeadersGold level
hednesford
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“A very friendly hotel”
5 of 5 bubbles Reviewed 9 June 2012

We stayed at this hotel for the Jubilee weekend and found it even more welcoming than our first visit about four years ago. The level of service was excellent and the staff were superb with their helpfulness and courtesy. Our bedroom was very pleasant and comfortable and we would throroughly recommend this hotel, both for its sevice and location. We certainly hope to stay there again in the not too distant future.
Mr & Mrs K. Staffordshire

  • Stayed June 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank jean k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontagueLondon, General Manager at The Montague on The Gardens, responded to this review, 12 June 2012
Dear Guest,

Thank you for your lovely feedback following your return visit to the Montague.

I was thrilled to hear that you found the service to be excellent.

Thank you for personally recommending us to others, which is very much appreciated.

We look forward to welcoming you back in the very near future.

Yours sincerely,

Dirk Crokaert
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (728)
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English first
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 8 June 2012

Did not stay at the Hotel but visited for Afternoon Tea. We made a late afternoon reservation and was seated in a small but bright room near the entrance. It was pretty quiet with only two other couples. Service was top notch – warm and welcoming staff, excellent information of their teas offered, multiple refills of hot water, and fresh scones with clotted cream (my fav!). They also did not hesitate to bring out extras of all the items we enjoyed. We left very happy and with extremely full tummies. We will definitely return on our next trip!

  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank etan_travels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontagueLondon, General Manager at The Montague on The Gardens, responded to this review, 12 June 2012
Dear Guest,

Thank you for your nice comments following your visit to the Hotel.

I was pleased to read that you found our afternoon tea service and offering to be outstanding and I am delighted that we will have the pleasure of welcoming you back on your return visit.

Yours sincerely,

Dirk Crokaert
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chelmsford, United Kingdom
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 8 June 2012

This is one of the best hotels I have ever been to in London and that included staying at The Ritz, The Connaught, Langham and the Dorchester.
The staff outnumber the guests 2 to 1 I would estimate, and really want you to have a good time during your stay. Nothing is too much trouble. The rooms are small but well furnished, the breakfast is superb and the whole place is just so relaxing. We will now never use any other hotel when going upto London and wanting to stay around Bloomsbury/Covent Garden.
My girlfriend has been here before and she can vouch for their hospitality, do yourself a favour and book in here, you will not regret it.

  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Nick K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontagueLondon, General Manager at The Montague on The Gardens, responded to this review, 12 June 2012
Dear Guest,

I would like to thank you for taking the time to share your very complementary feedback on your recent stay at the Montague.

I am delighted to hear that you found the hospitality that we provide to be outstanding and I am pleased that we will be your first choice when visiting London.

We look forward to welcoming you back soon.

Yours sincerely,

Dirk Crokaert
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo, Norway
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 5 June 2012

This was our 3 stay at the Montague, and as always we had a wonderfull stay. The rooms are very smal but we knew that:) And I wish that we could have our breakfast outside on the terasse because the sun was out and the dinning room very very busy. The only room avalibly for us in the evening was the bar and we would like to enjoy more of the wonderfull places at the hotel... BUT the staff and the charm of the Hotel is fantastic! Very helpfull and very british. So there is no other place to stay for me and my sister in London. So many thanks to all of the staf. Best regards from Marianne Norway.

Room Tip: Take the Superior double room:)
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  • Stayed May 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Marianne A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontagueLondon, General Manager at The Montague on The Gardens, responded to this review, 8 June 2012
Dear Guest,

Thank you for sharing your lovely feedback about your recent stay at the Hotel.

Firstly I would like to apologise if you were not able to use all the facilities in the hotel during your stay. On occasion we do host private functions that will take up some of our public areas, however we always ensure that some areas are available to our inhouse guests.

I was sorry to hear that you did not manage to have breakfast on our Terrace. During the summer we do serve breakfast daily in this area, please accept my apologies if this was not the case or if this was not explained to you.

I was pleased to hear that you find the hotel and the staff fantastic and that the Montague is your preferred choice in London.

We look forward to your next visit to the Hotel.

Yours sincerely,

Dirk Crokaert
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
washington, va
Level Contributor
65 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed 5 June 2012

We love the Montague, more than any of the dozen hotels where we have stayed in the past year or so (on three continents, and including a far more expensive one in Mayfair). The accommodations combine the charm of a B&B with the comfort of a luxury hotel. The tranquility of the garden outside our room windows was an almost surreal antidote to the restlessness of the city. The location is perfect, not only for "just dropping in" at the British Museum any time, but also for a daily after-breakfast "constitutional" in Russell Square, for being surrounded by the youth of University College London, for ambling through Bloomsbury, etc. Even the best ccommodations and location, however, will not guarantee a happy stay if the human element is lacking. This is where the Montague truly shines, as an exquisitely and thoughtfully managed establishment, with a team in which everyone, absolutely *everyone*, maintains the (not always easy) balance between friendliness and efficiency. We thank you, Mr. Crokaert and the entire Montague staff, for your hospitality, and we look forward to a return visit in a few weeks (July 6-12)!

  • Stayed May 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank trimardWashington_Va
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontagueLondon, General Manager at The Montague on The Gardens, responded to this review, 8 June 2012
Dear Guest,

Thank you for your lovely feedback following your recent stay at the Montague.

I was absolutely thrilled to read your kind words about the hotel and the staff and I am delighted that you enjoyed the hospitality that we provide.

It was a pleasure looking after you and we look forward to welcoming you back in July.

Yours sincerely,

Dirk Crokaert
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Montague on The Gardens

Property: The Montague on The Gardens
Address: 15 Montague Street, Bloomsbury, London WC1B 5BJ, England
Phone Number:
Region: United Kingdom > England > London > Bloomsbury
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Family Hotel in London
#4 Green Hotel in London
#7 Business Hotel in London
#9 Romantic Hotel in London
#11 Luxury Hotel in London
Price range (per night): ₹ 16,441 - ₹ 38,551
Hotel Class:4 star — The Montague on The Gardens 4*
Number of rooms: 99
Reservation Options:
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Also Known As:
The Montague On The Gardens Hotel London
The Montague On Gardens
Montague On The Gardens London
Montague Gardens

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