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“Good Choice, great breakfast”

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Premier Inn London Kensington (Olympia) Hotel
Ranked #274 of 1,063 Hotels in London
Certificate of Excellence
Athens, Greece
Level Contributor
49 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Good Choice, great breakfast”
Reviewed 21 April 2012

Family travel, stayed for four nights. Very good location, helpfull and responsive staff, very clean establishment and rooms and big enough for two adults and two kids. Excellent breakfast - reccomended - and coffee. One of the best value for money / location choices.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NkLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline D, Manager at Premier Inn London Kensington (Olympia) Hotel, responded to this review, 23 April 2012
Thank you for taking the time to review your recent stay here at Premier Inn London Kensington Olympia. I am delighted that you found it to be a positive experience.

Here at Premier Inn, we pride ourselves on our product and our levels of customer service. It is only through feedback such as yours that we are able to continually drive and push these even further.

I do hope to welcome you back here again in the near future.

Kind Regards

Caroline Dearing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,793 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (257)
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Germany
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 April 2012

We spent 3 nights at Premier Inn Kensington (Olympia) during the Easter holidays. The hotel is well-located in the near of Earls Courts tube station. We got there from Heathrow by tube and for our departure we took the Easy bus from Lille Road we had booked before via internet (a walk of ca. 20 min.) to Gatwick. Our room for 2 adults and one child (aged 15) was large, clean, quiet and comfortable. We loved the breakfast and dinner at the hotel's restaurant. If you choose a 3-course meal deal make sure you are very hungry, the portions are large! Except for the girl at the reception who did not want to refill the empty dispenser of shower gel in our bathroom but sell some shower gel to us, the staff was very nice and helpful. Special thanks to Paul from the reception and Daniela from the restaurant. You made a great job and made us feel very welcome! If we get back to London we will choose this hotel again.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank AGermany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline D, Manager at Premier Inn London Kensington (Olympia) Hotel, responded to this review, 23 April 2012
Thank you for taking the time to review your recent stay here at Premier Inn London Kensington Olympia. I am delighted that you found it to be a positive experience.

I would like to offer my sincerest apologies for the way one of my Receptionists responded to you regarding restocking your shower gel. If you would like to discuss this further, please do not hesitate to contact me at the hotel on 0871 527 8668, option 3.

Here at Premier Inn, we pride ourselves on our product and our levels of customer service. It is only through feedback such as yours that we are able to continually drive and push these even further.

I do hope to welcome you back here again in the near future.

Kind Regards

Caroline Dearing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
melbourne, australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 April 2012

I would happily recommend this hotel to friends and family. Our room although a little compact with 1 dble bed & 2 singles was excellent and very clean. We'd requested a quiet room at the back of the hotel and so had a quiet night. The staff were extremely welcoming and very helpful with all our requests. The breakfast room was incredible - looked like it had just been refurbished and the selection of foods was great. The waiters/waitresses were happy to offer additional cooked to order items - nothing seemed too much trouble - would happily stay here again.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank vivd66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline D, Manager at Premier Inn London Kensington (Olympia) Hotel, responded to this review, 23 April 2012
Thank you for taking the time to review your recent stay here at Premier Inn London Kensington Olympia. I am delighted that you found it to be a positive experience.

Here at Premier Inn, we pride ourselves on our product and our levels of customer service. It is only through feedback such as yours that we are able to continually drive and push these even further.

I do hope to welcome you back here again in the near future.

Kind Regards

Caroline Dearing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashua, NH
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 18 April 2012

Spent 4 nights here (I had prepaid) My wife and I found the beds to be too firm.
When I inquired I was informed all the beds were the same.Our room (212) was very quiet. It faced the rear of the hotel.Yes there is free Internet for 1/2 hour. Be careful. You must use it all at once and then wait 24 hours for your next free 1/2 hour. The tube stop is 6-10 minutes away.
But if you are heading to/from South Kensington and/or Marble Arch/Oxford Street take the #74 bus . It stops 100 yards from the hotel.
Last fall we stayed at the Premier Inn, Earls Court. The room was 50% larger and the bed was very comfortable.It is a 3-5 minute walk from the tube. If you like a firm mattress I would place a price point of $50 to stay at the Olympia rather than Earls Court. We would not stay there again, but only because of the mattress

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChrisNH37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly L, Social Media at Premier Inn London Kensington (Olympia) Hotel, responded to this review, 20 April 2012
Thank you for taking the time to review your stay at our hotel. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 13 April 2012 via mobile

Excellent value and easy to get around by bus and tube.
Staff extremely helpful- Even printed out our boarding passes and could not have been better.
Only slight issue was the room was spotless and well itted, but the view was a brick wall! But we didn't come for the view!
Thanks!

Stayed April 2012
Helpful?
2 Thank Firlee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline D, Manager at Premier Inn London Kensington (Olympia) Hotel, responded to this review, 23 April 2012
Thank you for taking the time to review your recent stay here at Premier Inn London Kensington Olympia. I am delighted that you found it to be a positive experience.

Here at Premier Inn, we pride ourselves on our product and our levels of customer service. It is only through feedback such as yours that we are able to continually drive and push these even further.

I do hope to welcome you back here again in the near future.

Kind Regards

Caroline Dearing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Kensington (Olympia) Hotel

Property: Premier Inn London Kensington (Olympia) Hotel
Address: 22-32 West Cromwell Road, London SW5 9QJ, England
Region: United Kingdom > England > London > Kensington and Hyde Park
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#80 Best Value Hotel in London
#116 Family Hotel in London
#168 Romantic Hotel in London
#199 Business Hotel in London
Price range (per night): ₹ 7,561 - ₹ 13,894
Hotel Class:3 star — Premier Inn London Kensington (Olympia) Hotel 3*
Number of rooms: 90
Official Description (provided by the hotel):
Ideal if you're heading to events at the Olympia London centre or exhibitions at Earl's Court. ... more   less 
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Also Known As:
Premier Inn London Kensington (Olympia) Hotel London
Comfort Inn Kensington
London Premier Inn
Comfort Inn London

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