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All reviews train station hi express beans convenience store per day buffet breakfast busy road comfortable beds minutes walk away high street would stay again shower room stayed here for one night budget hotel booked this hotel short stay family room
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Reviewed 16 September 2017

Situated in the South of London:10 minutes by cab to Battersea park and 20 minutes by cab from Paddington. Standard room and bathroom. Clean and rather quiet. Average breakfast but a very friendly staff.

Date of stay: September 2017
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank Dobridin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Service M, Guest Services at Holiday Inn Express London - Wandsworth, responded to this reviewResponded 22 September 2017

Dear Dobridin,

Thank you for taking the time to review your stay with us.
It is great to hear that the location of the hotel suited you and the staff were friendly too!

I hope you choose to stay with us again in the future!

Kindest regards,
Micaela R - Guest Service Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2017

Great stay again. Good room, well presented and tidy, comfortable bed, and good breakfast. It was quite quiet even though it is next to a busy road. We had no complaints and this is a repeat stay. We would recommend this hotel.

Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank PeterHigginson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Service M, Guest Service Assistant at Holiday Inn Express London - Wandsworth, responded to this reviewResponded 16 September 2017

Dear Peter,

Thank you for dedicating the time to share your experience with us.

The fact that you are a returning guest is the biggest of compliments! We love nothing more than a satisfied customer and I am glad we had it right the second time around as well!

We hope you give us the opportunity to serve you once again!

Kindest regards,
Micaela R.
Guest Service Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2017 via mobile

This hotel is in a great location for Battersea Park and West London.
Good nearby restaurants and pubs. The hotel does not have an evening restaurant but allows take-away food to be eaten in the dining room . There are a few good local take-aways. We've used a good Chinese one nearby.
Very comfy rooms. Good parking and a nearby garage/M&S convenience store.
We use it every year.
Recommend!!

Date of stay: November 2016
Trip type: Travelled on business
1  Thank stevenlprice_sp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Service M, Guest Service Assistant at Holiday Inn Express London - Wandsworth, responded to this reviewResponded 15 September 2017

Dear Steven,

Thank you for taking the time to leave a review of your stay with us.
As we are an Express brand, some of out facilities are pared-down, and as you mentioned we like to give great service by allowing our guests to feel like home at our Great Room!
I am delighted to see that everything was - and always is - just perfect for your convenience!

We hope to welcome you once again to out property!

Kindest regards,
Micaela R.
Guest Service Assistant

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Reviewed 12 September 2017 via mobile

I've stayed in this hotel quite a lot over the past few years when I pick my friends up from Heathrow and we want a few days in London. I love the location, close to the railway and one of my favourite pubs The Ship is right on the river round the corner. Comfortable and clean stay as always which includes a basic but filling breakfast which is always nice. My one complaint that I have every single time, and I can't quite understand why it hasn't been sorted yet, is that there are no plug sockets next to the bed! It's so frustrating. Most Holiday Inn's have this so I'm not sure why this one doesn't, so please sort this out and then it will be a 5 star visit! A great stay non the less, no other complaints!

Date of stay: September 2017
Trip type: Travelled as a couple
1  Thank crazy_cremello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Service M, Guest Service Assistant at Holiday Inn Express London - Wandsworth, responded to this reviewResponded 14 September 2017

Dear Jeniijro,

Thank you for taking the time to write a review about your experience with us.

It pleases us greatly when a guest decides to return to our hotel, as your loyalty is the best compliment we can get.
I am glad the location suits you too, and of course the comfortable and clean rooms.

Your suggestion for the plug sockets is a great idea, and something we have in consideration. As they require a bigger refurbishment, we might have to wait to see that happen yet, but fear not as they are on the way!

We would love to welcome you again soon!
Kindest regards,
Micaela R.
Guest Service Assistant

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Reviewed 10 September 2017

We required a wheelchair friendly hotel for 2 nights in order to attend our friend's wedding in Chelsea.

This hotel was only a 10 min Uber ride away. The hotel reception checked us in, in a friendly an efficiently manner.

The hotel is extremely modern and clean. We were given a room on the ground floor, very spacious and most importantly, was well equipped for a disabled visitor. The bathroom had a shower with a fold down seat and the sink and mirrors were at the correct level for a wheelchair user.

The room had a tv, tea/coffee facilities, iron and ironing board etc. The bed was extremely comfortable.

There was a full range of breakfast - continental, croissants, fruit, cereals and a hot buffet of bacon, sausage, scrambled eggs, toast, tea, coffee, juices etc. It was very well laid out and tasted fantastic!

There is onsite parking for a small charge.

We had a speedy checkout and a really good chat with the reception staff who really made our stay extremely enjoyable (really great German receptionist - apologies but can't recall her name!).

Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank TheElkandOwlett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Service M, Guest Service Assistant at Holiday Inn Express London - Wandsworth, responded to this reviewResponded 14 September 2017

Dear Guest,

Thank you for taking the time to write this wonderful review of our hotel!
It is great to see you found everything to be practical, the complimentary breakfast was tasty and the staff friendly.
I will pass on your compliments to my colleague Steffi as well - the German receptionist.

We really appreciate feedback on the accessibility of the hotel as well, and it is great that the room was well equipped too.

We would love to welcome you again soon!
Kindest regards,
Micaela R.- Guest Service Assistant

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