Im not a very picky person, but customer service must be improved!!! The guy at the front desk couldnt even lift his head to welcome us, not even talking about the simple smile. Im working myself at the hotel industry so was very disappointing to experience such a bad customer service. Otherwise, the hotel was quite ok, but my stay at the Holiday Inn Express Croydon was much much better. Nights sleep wasnt great either as you can hear the noisy street outside as you would sleep with an open window.
- Official Description (provided by the hotel):
- Welcome to the Express by Holiday Inn London City. Our hotel is ideally located on the doorstep of the City of London, with the financial districts of Broadgate & Bishopsgate just minutes away for our business guests. We have excellent transport links for the London Underground and Kings Cross & Liverpool Street National Rail terminus not to mention St Pancras International Station for the Eurostar. We sit on the gateway to Hoxton Square, Shoreditch & Brick Lane, whatever your reason for visiting London we are an ideal base for exploring this vibrant area of London. If culture & history mixed with London s coolest restaurants, bars & shopping is what you want then you have just discovered East is the new West! Fear not, for we are also ideally located for London s attractions such as Tower of London, Tower Bridge, Bank of England, Tate Modern, St Paul's Cathedral & South Bank to name but a few. We have just undergone a full refurbishment of our Lobby, Reception, Bar, Restaurant and Meeting Rooms to reflect the cool, contemporary urban location we reside in. We have 224 purpose built bedrooms, all of which are light and spacious with large desk space all rooms are en suite with refreshing power showers as well as a newly installed state of the art interactive television & in room movie system. All of our guestrooms, meeting rooms & public areas are equipped with high speed wi-fi internet access. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express London City Hotel London
- Holiday Inn London City