We booked the Ritz to experience something special and give ourselves a treat.
I must say we were quite disappointed and didn't find the level of service that we had expected (porters excluded) and I was very disappointed at the standard and quality of the room. It wasn't special at all and we came across various things which were broken in the room such as light switches and the toilet seat, can you believe a broken toilet seat in the Ritz which the cleaners must have noted as it wouldn't even stay up! The bathroom was small and I couldn't even stand under the shower, it only came up to my chin and I am only 6ft tall.
Value for money was extremely low on the richter scale and I would reccomend something different unless you want to be able to say you have stayed at the Ritz - wake up and look for a better deal.More
- Free Wifi