I have chosen the hotel last year for my regular stays, as the 24hrs check-in/-out policy is very convenient for me. Due to my job I am travelling a lot. I am depending on the flight timings and it was a very pleasant and refreshing surprise to find finally a hotel which offers every guests’ dream: check-in whenever you arrive at the hotel. I was impressed and happy to finally found “my” hotel.
I was always wondering why there weren’t more hotels with this brilliant idea.
But since a couple of months the policy is not quite working anymore. More and more often it is not quite possible to check-in at the requested check-in time although mentioned during making the reservation.
For these occasions I was offered breakfast, coffee in the lounge, using the spa or a room to rest for some time. Alternatives are offered, but that is not what I am expecting at all. It is not what is advertised as a unique selling point on the website. Well, I guess there I have my answer, why not every hotel is using that policy. Thinking about it, it does not work in general. If all rooms are booked and late check-outs are guaranteed, how can guests check-in early?
Another unpleasant situation is the waiting time before being able to get to the desk on some occasions.
The receptionists are in general very friendly and helpful, but you can see their desperation handling the non-stop ringing telephone and the waiting people.
It is a pity as it is a beautiful property, very friendly staff and a great location.
I actually don’t want to search for another hotel, but I sincerely hope that changes are going to be made.
- Official Description (provided by the hotel):
- 294 exceptionally designed and spacious bedrooms and suites, among the largest in London, offering outstanding views of the River Thames, London Eye and Trafalgar Square. A specialty seafood restaurant, a modern British restaurant, a destination bar and a world class Spa, ESPA Life at Corinthia. Corinthia Hotel London will offer guests a lavish retreat in timeless beauty in a historic yet vibrant location. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Agoda, Ctrip TA and HotelQuickly so you can book your Corinthia Hotel London reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.