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Pestana Chelsea Bridge
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Reviews (2,591)
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All reviewsbattersea parkbattersea power stationexercise bikesloane sqsauna and steam roomspa facilitiesmood lightinglovely hotelbus stophuge bedminute walkrooms are spaciousbooked this hotellondon hotelbreakfast was excellentlovely roomstayed for one night
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1,834 - 1,839 of 2,591 reviews
Reviewed 30 May 2012

Very impressed with our one night stay. Staff were very efficient, friendly and polite. Executive room was very clean,spacious and modern. Bed was large (meant to be king size but think larger) and supremely comfortable! Stayed during hot weather but air con was quiet and very effective. Used room service for late night pizza, which was promptly delivered, hot and very tasty. Similarly, breakfast (had both full English and Continental) was delicious and delivered exactly when requested. Hotel is in a great location, next to Battersea Park, the Thames, and a short and pleasant walk over the bridge to Sloan Sq and Victoria stations. Highly recommended - will be going back, will stay longer and will try the spa next time!

  • Stayed: May 2012, travelled as a couple
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Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2012

We have just returned from a memorable few days in Chelsea . The hotel , the suite and staff far exceeded our expectations. The remarkable views, the space and attention to detail in the suite, food, bar and reception was incredible. Once we had settled for the evening and had a great sleep we were ready for the breakfast ( choice , excellent , such attentive service ) we walked over the bridge to The Chelsea Flower Show . An amazaing day, full of sights , sounds, colours , and returned foot weary to the hotel ,at 8.45 pm. We had a quick freshen up and then down to the bar - excellent pizza , ( I had to slip my shoes off - the waitress was not upset ! she said it was fine --- warm friendly and re-assuring . Another good night ,a long lazy breakfast, and then checkout - as there was a queue ( only 2 people ) someone came and did it for us on another desk

We left with smiles on our face and great memories - we will be back

Thank you to you and ALL the staff

Robert and Hilary Wensley

  • Stayed: May 2012, travelled as a couple
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Thank Hilary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2012

From the moment we walked through the door, to the moment we checked out, we were treated like VIP'S!
Pedro on the reception desk was so polite, friendly and helpful, he is a credit to the company. In fact ALL the staff are. The room was lovely, bright and airy. The food was great, in the bar and the restaurant. There was plenty of choice for breakfast, and no queueing for a table. The spa was very peaceful and relaxing. Patricia gave me the best facial I have ever had, and the water in the pool was lovely and warm.
We were in London for the Chelsea Flower Show, which is only a short walk over the bridge.
I wouldn't hesitate to recommend this hotel to anyone, in fact I can't wait to go back!

  • Stayed: May 2012, travelled with family
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Thank ruthpmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge, responded to this reviewResponded 28 May 2012

Dear ruthpmc,

Thank you for your positive review during your recent stay. While comfort and features within the hotel are always a key factor in offering guests a pleasant stay, service is by far the most significant in terms of overall satisfaction. I am delighted to hear that we have impressed you with our overall standards and look forward to welcoming you back in the future. We value your support, thank you.
Arturo Esposito, General Manager.

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Reviewed 26 May 2012

I was positively suprised by this Hotel in London.
It is situaded in a brand new quarter right next to the Chelsea bridge and in front of a lovely garden (nice if you enjoy jogging).
Comparing with my previous hotel experiences in London this hotel provides very spacious, modern and confortable guest rooms.
Nice corporate breakfast and excelent food choice at the lobby bar (had some very good "tapas" and a rasto "non fast food" hamburguer).
The way all 4 Star hotels should be - good infrastructure, friendly staff and not pretencious.

  • Stayed: May 2012, travelled on business
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Thank CatT_22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge, responded to this reviewResponded 28 May 2012

Dear Jos_T22 ,

Thank you for your positive feedback and support. The Pestana Chelsea Bridge Hotel does have a unique location on the south side of the Chelsea bridge, which I think is often underestimated as far as accessibility to all the major City attractions is concerned. The size and comfort of our rooms is an important feature, along with consistent standards across all our service areas. We are pleased to have created a positive impression and look forward to welcoming you back in the future.
Arturo Esposito, General Manager.

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Reviewed 25 May 2012

Perfect welcome, perfect room & amenities. Very relaxing all round.
Food in bar area excellent . Everywhere spotlessly clean. I can not recommend this hotel highly enough. Every member of staff I met with had excellent people skills.Helpful and so polite.
The hotel is also in a perfect location by the river and opposite a lovely park.

  • Stayed: May 2012, travelled on business
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Thank Barbara W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge, responded to this reviewResponded 28 May 2012

Dear Barbara W,

Thank you for your positive review and taking the time to share it. Meeting the needs of our guests across all our service and facilities is of key importance and I am delighted that we succeeded. Our location is often quite a surprise to guests, who realise, once arriving here, that access to all the major City attractions as well as the immediate neighbourhood, is very convenient and guest friendly. We look forward to welcoming you back again in the future.
Arturo Esposito, General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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