Probably made a mistake in traveling to UK on the Jubilee weekend..
Checked in the hotel on Friday - the check-in was pretty efficient even if there were a lot of guests arriving. Had a room on the 8th floor - the room itself was comfortable - with the extras like in-room ironing, good wifi connection, kettle and instant coffee/tea, extra toiletries, and a small fridge area next to the minibar. When ordering the room I somehow missed the fact that the entry-level ('superior') rooms have no view and in practice no daylight at all even if it was clearly stated in the room description. Had I noticed this, I probably would have considered other alternatives. The other south bank viewless Park Plaza (Riverside) at least has some daylight in the rooms.
The stay itself was pleasant, and even with the Jubilee crowd the service was good. Understandably, late check-outs were not available on Sunday, even with the Club Carlson gold elite members.
The reason for lowering the points from 4 to 3 however, is the morning of departure. Going to a night club the night before, I was planning on sleeping until 11, having a quick shower and check-out at noon. By 11 I was woken up twice by the housekeeping trying to come in and service the room for the next guests. They even made the last try quarter to noon, just as I was leaving. I understand that there were a lot of new guests arriving, and there was an urgency to get the rooms serviced, but still didn't exactly leave me feeling appreciated as a guest.
The express check-out was a really convenient - they deliver the bill with the 3am status in your room and if that's ok you just sign and leave it at the lobby.
So all and all - pretty good hotel, very good location, but not a really successful stay. Would I choose again - not sure. Maybe. And if I do - will definitely remember the do not disturb sign.
- Official Description (provided by the hotel):
- Art meets design in the grand Park Plaza Westminster Bridge London. From its iconic position opposite Big Ben and the Houses of Parliament, the hotel places London's finest landmarks at your fingertips. The London Eye, Big Ben, London Dungeons, the London Aquarium, and the city's finest theatres, restaurants and bars are just a few steps away. A choice of tastefully conceived and breathtakingly executed guestrooms and suites includes large Studio Rooms with a bedroom, bathroom, kitchenette and living space with pull-out sofa bed, which is perfect for family stays. On the hotel's highest floors, enhanced amenities and extra space are on offer in the chic Penthouses and Suites, some of which have split-level duplex accommodation, balconies and panoramic city views. Brasserie Joël presents delicious French cuisine with seasonal specialties, while Ichi Sushi & Sashimi offers a true taste of Tokyo. 1WB Lounge & Patisserie is the place for afternoon tea and light bites, Primo Bar comes alive every evening with live music and sophisticated cocktails, and Espressamente Illy serves authentic Italian coffees. Unique among central London hotels, Park Plaza Westminster Bridge London boasts a fitness centre with 15-metre pool and Europe's only Mandara Spa, an exquisite oasis of Balinese calm. Nine treatment rooms, a manicure and pedicure area and relaxation lounge combine to offer indulgent pampering with the finest spa products. ... more less
- Reservation Options:
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- Also Known As:
- Park Plaza Westminster Bridge London Hotel London