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Rafayel on the Left Bank - Hotel & Spa
Ranked #317 of 1,077 Hotels in London
Certificate of Excellence
Reviewed 29 March 2012

This is our third visit to the Hotel Rafayel. I can't say enough good things about this property. From the moment of check in until we were checking out, the staff could not do enough to make our stay wonderful.
From her office ,Krystyna, Operations Director, saw us checking in. She recognized us and immediately came to greet us with a warm smile . It is that personal touch that contributes to making this hotel one that you want to return to time after time. Our room was large, well appointed and with a fabulous view of the river. Maintainence of the room was perfect and up to the original high standard. Certainly no evidence of wear or tear on carpets, upholstery and furnishings as is sometimes the case. Although the hotel is very modern and eco-friendly it also exudes warmth. That of course is due to the ever-helpful staff. There are car parking facilities at a very reasonable rate. Strongly suggest you have a drink on the terrace. The drinks are terrific and the view is outstanding. Considering the price point, it is hard to believe you are surrounded by such luxury. We are always sad that we do not have time to experience the on-site spa since I'm sure it is in keeping with the all over standard of the hotel. Yes, the hotel is in Battersea, but the bus stops right in front of the hotel and it is a pleasant, short ride into either Sloane Square or a little farther on to Victoria. Ike, the owner, can oftentimes be seen in the lobby. He is always eager to hear comments from his guests. His presence, along with his excellent management team, make us feel that standards at the Rafayel will always remain "5 star".

  • Stayed: February 2012, travelled as a couple
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Thank ClicquotNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,469 - 1,473 of 2,043 reviews

Reviewed 28 March 2012

Stayed for one night on Saturday 24th March. Fantastic hotel would recommend to any one. I went with a large party that included children. No one was made to feel out of place. We had the pleasure of meeting the owner and telling him personally our thoughts. The only problem that we found was the taxi services. Make sure you get the price before you except the ride.

  • Stayed: March 2012
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Thank AJH2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2012

Spent one evening there and have to say service was excellent. Really made an effort to make my stay enjoyable. Hotel bar/restaurant also extremely impressive. The room was top notch with impressive facilities - can honestly say I wouldn't have expected at that price

  • Stayed: March 2012, travelled as a couple
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1  Thank Just C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2012

I arrived at the hotel for a spa treatment today (27/03/2012) with my mother to celebrate my 30th birthday. The reception staff were incredibly courteous and directed us to the spa area on the 3rd floor. We were late and they explained that the treatment time would be reduced. We had to complete a registration form and we waited for the the staff members who were going to give us the massage. Once in the massage room I felt at ease as they had lovely tranquil music playing and the lighting was perfect. To our surprise they gave us the full 1 hour massage, which was so relaxing might I add. After the massage we were then allowed to use the other facilities such as the sauna, steam room and jacuzzi. Towels, robs and slippers were also part of the package, we just needed to bring our swim wear. The spa area was very clean and had a great atmosphere. It was not over crowded and at most there were another 2 people using the area at the same time. After a few hours we decided we wanted to get dressed and leave. Whilst in the lobby we decided to use the hotel restaurant. Walking into the restaurant i was in awe of how lovely it was. It back onto the river and had the most glorious view. It was very quite and the sun was shining. I had the feeling of being in a tropical country. We ordered our meals and I must say the food was cooked to perfection and with quality ingredients. I will most definitely recommend this hotel and will surely be coming back. A* for service and experience!!!

  • Stayed: March 2012, travelled as a couple
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Thank Toffee-Apples-Trips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2012

The only down side is location; however, there are cars to take you to Clapham tube or Junction. The hardware is of a really good quality and the bathrooms are made to a high spec with really fantastic showers (albeit a bit tricky to work out how to use at first). Bed quality is first rate as are the fixtures and fittings, in general. Nice bar for a glass of wine in the evening (although the atmosphere perhaps lacks a little something) overlooking the Thames and Battersea Power Station. The little touches such as bottles still and sparkling water in the reception make you feel as though someone in this hotel is really thinking about the customer service. For the price I would highly recommend this hotel - great across the board.

  • Stayed: January 2012, travelled as a couple
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Thank MattB6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rafayel on the Left Bank - Hotel & Spa

Address: 34 Lombard Road | Falcon Wharf, London SW11 3RF, England
Phone Number:
Region: United Kingdom > England > London > Clapham / Battersea 
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#61 Spa Hotel in London
#71 Business Hotel in London
#227 Family Hotel in London
#230 Luxury Hotel in London
#262 Romantic Hotel in London
Price Range: ₹ 9,045 - ₹ 18,805 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rafayel on the Left Bank - Hotel & Spa 5*
Number of rooms: 70
Official Description (provided by the hotel):
Rafayel on the Left Bank boasts 70 designer "smart" rooms, champagne bar, riverside restaurant and conference facilities, exhibition spaces as well as the latest spa and beauty treatments and gym. Rafayel is one of the world's most advanced luxury green hotels and proves that hotels can dramatically reduce their carbon emission output without compromising on five-star luxury, quality or comfort. Located on the River Thames at the heart of London's most dynamic riverside development, with sweeping views across to Chelsea Harbour, Rafayel is minutes from the shopping areas of Sloane Square and Knightsbridge and is close to Victoria Station and London's major attractions. Rafayel provides a free shuttle service to and from Clapham Junction and Clapham Common on Northern line every 30 minutes from 7.30 AM to 10.30 PM. ... more   less 
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Also Known As:
Rafayel On The Left Bank - Hotel And Spa
Rafayel On The Left Bank Hotel London

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