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“A pleasant surprise” 5 of 5 bubbles
Review of Premier Inn London Victoria Hotel

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Premier Inn London Victoria Hotel
Ranked #163 of 1,087 Hotels in London
Certificate of Excellence
Cardiff
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“A pleasant surprise”
5 of 5 bubbles Reviewed 19 September 2012

I booked this room when visiting london for training over two nights. I expected a decent, clean room in a central location, which i got - the room was fine in size for just me, and the bathroom, although small, was clean and perfectly adequate. The real surprise was in the quality of food available (at very good value if you book the meal deal) and the wonderfully warm, friendly and professional staff - it was a real pleasure, particularly as I was on my own to see friendly faces and plenty of staff always on hand to help.

  • Stayed September 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CardiffRjm3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisi S, Manager at Premier Inn London Victoria Hotel, responded to this review, 6 October 2012
Thank you for taking the time to review our hotel. I'm glad to hear that you found our team friendly and warm. We hope to welcome you back with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,233 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Sydney, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 19 September 2012

Super easy to check in - I liked the self service check in. Really friendly staff - helpful when we were checking in and through out our stay. Simple and clean good room. Good location if you'd like to stay near Victoria.

  • Stayed September 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Kristen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisi S, Manager at Premier Inn London Victoria Hotel, responded to this review, 6 October 2012
Thank you for taking the time to review our hotel. Thank you for your kind comments about our team. I'm glad that you like our Quick & Easy Check In and that our team were on hand to help you during your stay. We hope to welcome you back with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
yeovil, somerset
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 17 September 2012

Stayed here for the weekend in September. Hotel staff very friendly, polite and helpful.
Lovely breakfast and room clean and tidy slightly on the small side but we just wanted a bed and shower. Walked to central london from here plenty to see on the way.
Would stay here again.

  • Stayed September 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank hamster65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisi S, Manager at Premier Inn London Victoria Hotel, responded to this review, 6 October 2012
Thank you for taking the time to review our hotel. Thank you for your kind comments about our team and breakfast. We hope to welcome you back again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
.London
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 15 September 2012

The room lived up to the usual Premier Inn standard however the service was really poor. Check in took 40 mins so I missed the Wimbledon final which was on the TV. The restaurant menu never seems to change.

  • Stayed July 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisi S, Manager at Premier Inn London Victoria Hotel, responded to this review, 6 October 2012
Thank you for taking the time to review our hotel. I'm sorry to hear about the length of time it took you to check in. Your comments have been fed back to the team to ensure this is not repeated. Thank you again for reviewing our hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ballymena, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 13 September 2012

Stayed here for 3 nights and were really pleased with the accommodation and the service. So handy to Victoria Station(6 min walk ) and Gatwick express connection - no need to pay for taxi. Check in was quick - helped by a menber of staff to do this on computer. Room was a decent size, very clean with tea/ coffeee making facilities. Had our evening meal here the first night for handiness - (the meal deal with breakfast the next morning) for around £20. Meal was good for the price and well presented. Staff were very attentive. Enjoyed breakfast - plenty to eat and healthy options available - fresh fruit salad, porridge, omlette etc.Very quiet at night - heard no noise at all. Bed comfy, linen very clean and towels changed every day.Staff very helpful - no milk left in our room but this was quickly remedied after I called reception and some was brought to us. A receptionist gave us advice about using the tube which was very hepful and meant we got home effortlessly after our show. 15 min walk to Buckingham Palace and so near to tube ( 5 min ) and open top bus rides ( 6 min) We never needed to use taxis as station etc was so close. About 15/20 min walk to Trafalgar Square and Big Ben. Highly recommended hotel.

  • Stayed September 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank 727Betty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisi S, Manager at Premier Inn London Victoria Hotel, responded to this review, 14 September 2012
Thank you for taking the time to review our hotel. It's great to hear you had a great time with us. We hope to welcome you back with us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Victoria Hotel

Property: Premier Inn London Victoria Hotel
Address: 82 - 83 Eccleston Square | Off 55 Gillingham Street, London SW1V 1PS, England
Phone Number:
Region: United Kingdom > England > London > Pimlico , Victoria
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#89 Family Hotel in London
#167 Romantic Hotel in London
#212 Business Hotel in London
Price range (per night): ₹ 9,659 - ₹ 14,623
Hotel Class:3 star — Premier Inn London Victoria Hotel 3*
Number of rooms: 110
Official Description (provided by the hotel):
In the heart of the capital with Big Ben, Westminster Abbey and Buckingham Palace around the corner. ... more   less 
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Also Known As:
Premier Inn London Victoria Hotel London

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