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hub by Premier Inn London Westminster, St James's Park
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Reviews (1,034)
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754
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8
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24 - 29 of 1,034 reviews
Reviewed 3 weeks ago via mobile

The hotel is literally 1 minute walking to Saint James Park tube station. It is very clean, cozy and modern. Our room was cleaned every day. The staff was helpful and kind. It was in a very good price for 3 nights, considering the location. The only thing that I would suggest is to add some more products for breakfast as it was very basic.

Stayed: April 2018, travelled as a couple
Thank Marina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
opsmanagerlondon2017, Front Office Manager at hub by Premier Inn London Westminster, St James's Park, responded to this reviewResponded 3 weeks ago

Hi Mariana K

Thank you for your review, We are happy to kow that you have had a wonderful stay with us. Our team love what they do and they go above and beyond to ensure our guest have a enjoyable and comfortable stay. Hope to welcome you soon again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Stayed for 3 nights over the Easter weekend. What a fantastic place! Everywhere was spotlessly clean, from our room to the comfortable lounge. Free tea and coffee is available 24/7 and if you buy a drink from the bar between 5 and 7 you get complimentary cheese and biscuits, very nice. For £5 you can have a continental breakfast which was excellent value for money. St James’ Park underground station is less than a minute’s walk away and many tourist attractions are within walking distance. Our room was very comfortable with a huge bed and powerful shower. The lighting/heating controls were so easy to operate, we would have no hesitation in staying here again. All the staff were professional, helpful and very friendly. Special mention to Cosmin who looked after us. Excellent stay

Stayed: March 2018, travelled as a couple
Thank gayacorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
opsmanagerlondon2017, Front Office Manager at hub by Premier Inn London Westminster, St James's Park, responded to this reviewResponded 3 weeks ago

Hi Gayacorn

Thank you for your review, We are happy to kow that you have had a wonderful stay with us. Our team love what they do and they go above and beyond to ensure our guest have a enjoyable and comfortable stay. we'll ensure cosmin get the wonderful compliment and we look foward in welcoming you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

This hotel is perfectly located for the amenities. 5 min London eye,houses of parliament,Big Ben,Buckingham Palace. It’s retro and modern .no normal light switches here. The rooms are well thought out,but very small.only one stool.no kettle,but free tea and coffee in the bar. Absolutely no noise whatsoever. Would recommend but only for two nights max. Got a good price so happy.

Room Tip: Go high, we heard nothing
Stayed: April 2018, travelled as a couple
Thank bobt354
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
opsmanagerlondon2017, General Manager at hub by Premier Inn London Westminster, St James's Park, responded to this reviewResponded 3 weeks ago

Hi bobt345

Thank you for your review. We are happy to kow that you have had a wonderful stay with us, we look foward in welcoming you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Stayed at the Hub for 2 nights. The staff were very welcoming and helpful. The room was extremely small, but everything required is there. Shower was brilliant and I had 2 great nights sleep. The hotel is brilliantly located for London. Will definitely be back.

Stayed: March 2018, travelled solo
Thank lesley p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
opsmanagerlondon2017, Front Office Manager at hub by Premier Inn London Westminster, St James's Park, responded to this reviewResponded 3 weeks ago

Hi lesley p

Thank you for a such nice review. We are happy to kow that you have had a wonderful stay with us, we look foward in welcoming you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Very friendly staff very clean, free tea and coffee nice comfortable lounge . They allowed us to have late checkout.Films to watch on TV. Very comfortable stay
We stay here for the night before the London landmarks marathon and we were very very pleased as we did not know what to expect.Very near Parliament and the Thames. We did a dinner cruise the night of our stay . Right near the tube so easy to get to.

  • Stayed: March 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank kevphillips02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
opsmanagerlondon2017, Front Office Manager at hub by Premier Inn London Westminster, St James's Park, responded to this reviewResponded 3 weeks ago

Hi kevphillips02

Thank you for a such nice review. We are happy to kow that you have had a wonderful stay with us, we look foward in welcoming you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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