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“Great stay.”

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Hotel Indigo London-Paddington
Ranked #184 of 1,068 Hotels in London
Certificate of Excellence
Costa Mesa, California
Level 6 Contributor
184 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“Great stay.”
Reviewed 23 April 2012

I was in a room on the 3rd floor, facing Norfolk Square and I had a wonderful stay for 4 nights. Very comfy bed, spacious room (I have traveled in London, alone, many times, and was used to rooms so small you could not open your suitcase except on the bed), WONDERFUL shower, nice toiletries, mints on pillow, slippers/robe, good TV, in-room safe, coffee/tea making stuff, fridge with free minibar (not liquor) and great service.

My only MINOR quibble was that the bathroom fan was set to stay on all the time. At night I had to shut the bathroom door so I didn't hear it. Other than that, the room was great and I hope to come back.

Very good staff who let me check in very early (I'm a Platinum member so maybe that's why, but it was still very much appreciated).

Others have commented on the excellent location. What a treat for me to stay here.

Room Tip: I think that rooms facing Norfolk Street would be quieter than the ones facing London Street.
See more room tips
  • Stayed April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Squidhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DSkelton, General Manager at Hotel Indigo London-Paddington, responded to this review, 1 May 2012
Dear Guest,
What an amazing review!! Our rainfall showers are so invigorating especially with our luxurious toiletries. We look forward to welcoming you back to Hotel Indigo, Paddington.
Kind Regards
Denise Skelton
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (333)
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Reviewed 22 April 2012 via mobile

My fiancé and I had a wonderful week stay. Very close to the underground. Great area of the city.

Helpful?
Thank Bordeauxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DSkelton, General Manager at Hotel Indigo London-Paddington, responded to this review, 1 May 2012
Dear Guest,
Thank you for your review on your recent stay with your fiance. I am so glad you both enjoyed your week with us and look forward to welcoming you back.
Kind Regards
Denise Skelton
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Martinez
Level 3 Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 April 2012

We stayed there for 4 nights in April and strongly recommend this hotel. The staff was professional and courteous. The room was nicely laid out and very clean...and I love hotels with an in-room safe. Easy walk to the Paddington Station.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Snapology
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DSkelton, General Manager at Hotel Indigo London-Paddington, responded to this review, 1 May 2012
Dear Guest,
Thank you for your lovely comments. I am so pleased to hear you enjoyed your stay with us and look forward to welcoming you back.
Kind Regards
Denise Skelton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 13 April 2012

Last time I was in London I was only in overnight, so finding somewhere super convenient was really important. Luckily I was recommended to The Indigo by a friend who visits London often. It's super close to Paddington so getting there via Heathrow express was a breeze, as was catching the express back to Heathrow for my departure.

Of course from Paddington you can get almost anywhere you need to be in Central London very quickly and easily on public transport, which is super important when you're only in town for a short time.

The hotel was small, but super efficient, check in was quick and friendly. My room was in the basement, which was absolutely fine in fact I was really impressed with the quality of the bed and the facilities in the room. It was compact, as it every room in London but really fresh and quite delightful. The bed was awesome, so I awoke fresh the next morning to continue my journey back to Australia.

  • Stayed June 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RJCPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DSkelton, General Manager at Hotel Indigo London-Paddington, responded to this review, 15 April 2012
Dear Guest,
Thank you for choosing to stay with us on your transfer through London back to Australia. It is great to hear that one of our guests recommended us to you. Our lower ground rooms are perfect if you need a quiet room and provide a great nights sleep! We hope that you are able to stay with us longer next time and look forward to welcoming you back.
Kind Regards
Denise Skelton
General Manager
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 April 2012

A nice environment and good services. The hotel location is near the Paddington Train Station and Underground. And the nearby have many restaurants which can have meal at any times.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SiuKai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DSkelton, General Manager at Hotel Indigo London-Paddington, responded to this review, 15 April 2012
Dear Guest,
Thank you for taking the time to write your review, I am delighted that you enjoyed your stay and you were able to experience the great facilities that Paddington has to offer especially our the transportation for getting around London and the local restaurants. We hope to welcome you back soon.
Kind Regards
Denise Skelton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Indigo London-Paddington

Property: Hotel Indigo London-Paddington
Address: 16 London Street | Paddington, London W2 1HL, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#70 Romantic Hotel in London
#82 Family Hotel in London
#102 Business Hotel in London
#145 Luxury Hotel in London
Price range (per night): ₹ 12,382 - ₹ 23,928
Hotel Class:4 star — Hotel Indigo London-Paddington 4*
Number of rooms: 64
Official Description (provided by the hotel):
Upon entering Tripadvisor Certificate of Excellence 2014 winner Hotel Indigo London-Paddington you feel an immediate shift away from the hectic pace of business travel. Enjoy the quiet luxury and individuality of this chic, London boutique hotel moments from Paddington Station. Hotel Indigo London-Paddington benefits from the central Paddington location which is a tourist hub and a home to many business headquarters. This boutique hotel is adjacent to Paddington Station from where the Heathrow Express leaves every 15 minutes and takes the same time to reach the airport. Preferred equally by business executives and leisure guests, the Hotel Indigo London-Paddington is close to Oxford Street shops and Selfridge's, beautiful Hyde Park and Notting Hill areas. It is easy to reach the City, West End theatres or the famous galleries and museums from Paddington Station. ... more   less 
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Also Known As:
Hotel Indigo London Paddington

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