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“Lovely afternoon tea”

The Foyer & Reading Room
Ranked #691 of 27,411 Restaurants in London
Certificate of Excellence
Price range: ₹0 - ₹16,933
Cuisines: British
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Restaurant details
Good for: Special Occasion Dining, Romantic
Dining options: Breakfast, Dinner, After-hours, Reservations
Neighbourhood: Mayfair
Description: The huge sparkling Chihuly light sculpture and grand art deco of the Foyer transforms this Mayfair restaurant into a magical dining space, whilst the inviting banquettes of the Reading Room allow for more intimate dining. Frequented by famous faces for over a hundred years, it's the perfect venue for a light meal, sipping cocktails and the best afternoon tea in London.
Reviewed 2 September 2019

This is as traditional as English afternoon tea goes. An experience worthwhile and definitely a place for people watching. Can definitely tell who are regulars here, the rich and regular folks like us. The service is impeccable; nothing was rushed at all. Too bad we were seated next to the piano; the music was lovely but was a bit difficult to listen to my party or chat away. We tried 4 teas total-surprised us too given that most places we been to would not let us change tea without a fee. This is a pleasant surprise and happy they offer it. The food is well prepared. We had to pack our leftovers and we requested for extra sandwiches as well. If you want more during your tea, they are gladly to bring more for you as well; as witnessed almost every other table ordered additional sandwiches and literary everyone packed something to go. Definitely worth the price we spent here. Great atmosphere and simple way to end our trip to London. Will definitely return.

Oh, a small complaint-on the website and most of everyone's reviews; dress code is smart casual. Saw some folks dressed in jeans and sneakers; definitely wasn't happy about that because I remembered asking and was told smart casual as well. So much for adhering to dress code. Not saying that people shouldn't dress for this place, but if you indicates that, then it should be enforce across the board.

Date of visit: August 2019
    • Value
    • Service
    • Food
4  Thank Vicky Y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jim_P_Lyons, Food and Beverage Manger at The Foyer & Reading Room, responded to this reviewResponded 15 September 2019

Dear Vicky Y,

I appreciate you taking the time to share this wonderful review following you recent afternoon tea experience. I am glad to read that the team have provided such warm and engaging service. I note that the occasion has been somewhat under-par with the location of your table. My sincere apologies for this, I would of course hope on future visits we will be able to allocate you a more comfortable location. My apologies that you have been misinformed that we operate a dress-code. Our guests choose a smart casual attire but of course we do not insist on a strict dress-code policy. If I can be of assistance to you at all in making your future reservations please do not hesitate to contact myself directly on jlyons@claridges.co.uk. We look forward to welcoming you back in the near future.

With kind regards,

Jim Lyons
Food and Beverage Manger

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Reviews (1,645)
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236 - 240 of 1,645 reviews

Reviewed 1 September 2019 via mobile

My friend and I had an excellent time at Claridges on Friday. Very conveniently it’s just 5 minutes from Bond Street underground and we arrived at 4.30pm 30/8/19.

I have visited Claridges for afternoon tea once before many years ago but my friend was visiting for the first time.

From the moment we arrived outside the hotel the doormen made us feel welcome. They opened the doors for us whilst smiling, joking and wishing us a good evening.

We were a little early so I mentioned this as we booked in to be seated. This was the first minor ‘con’ as my friend felt we were not enthusiastically welcomed at this point (in fact she said he ‘looked down his nose’ at me). Have to be honest and say I really didn’t notice though and we sat on the comfy seats outside the restaurant whilst he located a table and seated us. We had nothing further to do with him anyway.

Our overall experience was excellent thanks to our waiter ‘Attilia from Hungary’. He was attentive, polite and did everything in his power to make our experience an exceptionally excellent one. He accommodated our requests for photos of him and spent a few minutes just having a pleasant chat. THANK YOU ATTILIA!!

My score is 4 out of 5 due to the lack of a warm welcome when we were first greeted at the restaurant and the ‘tired’ appearance of some aspects of this 5 star hotel such as the ‘ladies bathroom’.

That said ‘the staff’ are the biggest asset to Claridges as they are on the whole extremely friendly and they make your experience very special.

We will come again!

Date of visit: August 2019
2  Thank paauguste
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jim_P_Lyons, Food and Beverage Manager at The Foyer & Reading Room, responded to this reviewResponded 15 September 2019

Dear paauguste,

Thank you for sharing a review following your recent visit to the Foyer and Reading Room. I was glad to read that Attila has elevated your experience following the under par welcome which you have received. I will of course be sharing your comments to ensure that the arrival experience is warm and engaging as one would expect at Claridge's. I also note your constructive feedback regarding the 'ladies room'. I can assure you as part of our ongoing restoration project this area will be restored and enhanced in the near future. If I can be of assistance at all for future reservations please do not hesitate to reach out to me directly on jlyons@claridges.co.uk. We look forward to welcoming you back to Claridge's soon.

With kind regards,

Jim Lyons
Food and Beverage Manager

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Reviewed 31 August 2019

This was my 2nd afternoon tea at Claridge's and for me there is no place better. The setting is so special with live music, beautiful furnishing and fresh flowers. The food is of the highest quality from the scones and sandwiches to the pastries. The exclusive jam they serve is the best and had they not been sold out, I would have taken a jar home with me. The tea menu is extensive and there is an "antler" tea which must be tasted to be believed. The service is excellent and professional. It is extremely expensive, nearly $200 USD, for 2 people including service charge and no alcohol. If you are looking for the best tea experience in London, this is the spot. My party spent 3 hours enjoying the hospitality at Claridge's.

Date of visit: July 2019
    • Value
    • Service
    • Food
3  Thank Rachel V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jim_P_Lyons, Food and Beverage Manager at The Foyer & Reading Room, responded to this reviewResponded 15 September 2019

Dear Rachel V,

Thank you for continued loyalty to Claridge's and our afternoon tea offering. I was delighted to read that you and your guests have thoroughly enjoyed your recent afternoon tea experience. I appreciate your kind comments in highlighting the atmosphere, food and service provided during your visit. It is unfortunate that your unable to purchase the Marco Polo Jam. It is a special accompaniment to our offering. The team and I look forward to welcoming you back in the near future.

With kind regards,

Jim Lyons
Food and Beverage Manager

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Reviewed 30 August 2019 via mobile

My wife, seven year old daughter and I had the pleasure of afternoon tea at Claridge’s.

We arrived slightly early for our booking but we were seated straight away and looked after exceedingly well by the attentive staff and management.

This was my daughters first visit to Claridge’s and they made her feel very special with a beautiful afternoon tea and menu which she has kept as a memento.

The sandwiches were very good indeed but the star of the show was definitely the scones and clotted cream - simply perfect as were the pastries. We had to ask for our remaining cakes to be boxed up for us which was attended to very quickly and we were wished well by all the staff when we left - I can’t recommend highly enough and will be returning for Christmas!

Date of visit: August 2019
2  Thank charlie21430769
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jim_P_Lyons, Food and Beverage Manager at The Foyer & Reading Room, responded to this reviewResponded 15 September 2019

Dear charlie21430769,

I was delighted to read that you and your daughter have thoroughly enjoyed your recent afternoon tea experience. I most certainly will be taking the opportunity to share your kind comments with both the front of house and culinary teams respectively. We look forward to welcoming you both back to Claridge's In December.

With kind regards,

Jim Lyons
Food and Beverage Manager

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Reviewed 21 August 2019

I make a point of going to a nice afternoon tea every time I'm in London, and for some reason I just discovered this year that Claridge's is widely considered the gold standard. I had thought the Ritz was king but in my research I learned that Claridge's is reviewed far better, so I had very very high expectations (that and because of the extremely high price). From the get-go I was underwhelmed, we were seated in the side room off the main foyer that's a bit darker and not quite as opulent. This room was "cozier" than the other room, but it was definitely far more understated and casual feeling and was way darker which toned everything down. I didn't love it. Service was a weird mix between good and not so good. It was less friendly than the service I've had at the Ritz in the past, which is surprising as the Ritz has a reputation for being stuffy. It took forever for our waiter to come over and get us started with everything, and he didn't explain things very well (the order of it, the option for refills, etc). At other teas I've been to they bring the tea first, or right along with the first tray of sandwiches. Here he just brought a plate of sandwiches and empty teapots and walked away without giving us the actual water for the tea and after we had finished our plate of sandwiches he brought the water. I wish he would have just explained that the tea comes after the sandwiches, or asked us if we wanted it before. If I had known it comes after I would have asked for it before as I like to drink it while I eat sandwiches as well. I do like that they only pour enough for one cup at a time, as that ensures the tea isn't getting too bitter while steeping, and they were very good at coming by and checking to give us refills the minute we needed them. I also like that they offer refills of the sandwiches and scones, and they'll even package them up for you to take home if you'd like. The scones and pastries were absolutely fantastic, however I was a bit underwhelmed by the sandwiches. I found the sandwiches at the Ritz and Dorchester to be far superior. Overall this was a nice enough tea, and if I hadn't been to other teas I probably would have been far happier with it, however I found the experience at the Ritz to be better, even if it is more touristy. I can't even put my finger on what exactly rubbed me the wrong way about Claridge's, I think part of it is that it's significantly more expensive than other teas and I just didn't find that the extra money was worth it. If we had been seated in the main pretty room and the sandwiches were better I probably would be giving this 5 stars. I also felt a bit of an attitude coming off the staff towards us, I'm not sure if I was just being paranoid because I felt underdressed, but we completely forgot to pack some fancier clothes for this and while I had a sundress on, my dad was in a t-shirt and khaki shorts. I know that teas are a bit fancier in London, but figured we'd be fine as they explicitly state they have no dress code online, as I looked this up upon realizing we had forgotten to pack fancy stuff. However I did feel a bit of an attitude at the check-in desk. Most people were indeed dressed up nice, but there were some others in t-shirts and even a duo in workout leggings. Anyway, I just didn't find this worth the price, I might give it another chance to see if I have a better experience next time. It was still a fantastic tea, it just didn't live up to the extremely high expectations I had for it and the rave reviews I had read.

Date of visit: July 2019
    • Value
    • Service
    • Food
1  Thank Sarah D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jim_P_Lyons, Food and Beverage Manager at The Foyer & Reading Room, responded to this reviewResponded 15 September 2019

Dear Sarah D,

Thank you for taking the time to comprehensively review your recent visit to the Foyer and Reading Room for afternoon tea. I am glad that overall there have been elements which you have enjoyed but I was concerned to read of shortfalls which you have experienced. I would very much appreciate to correspond with you further and restore your faith in Claridge's service. Please do not hesitate to contact myself directly on jlyons@claridges.co.uk. I look forward to hearing from you.

With kind regards,

Jim Lyons
Food and Beverage Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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