Superb on all fronts - location, surroundings, ambience, fantastic, friendly and welcoming service and the most delicious and generous afternoon tea. Lots of lovely touches. Definitely a cut above other afternoon tea experiences. Add a glass of fizz. Perfect way to spend the afternoon!
Dear Alison M,
Thank you for taking the time to share your fantastic feedback following your recent visit to the Foyer and reading room.
It is wonderful to read that you enjoyed every aspect of your afternoon tea experience here and that it was the perfect way to spend an afternoon.
We look forward to seeing you again soon.
Best wishes,
Russell Platt
Director of food and beverage
580 - 584 of 1,646 reviews
Whilst staying at Claridges, we had dinner and breakfasted in the Foyer restaurant. The menu is imaginative, the food is delicious and service is absolutely perfect.
Dear Pennyhj,
Thank you for taking the time to write and share your comments. I am so pleased that you enjoyed your visit to the Foyer and reading room for dinner and breakfast during your recent stay. It is wonderful to read that you found the food delicious and service absolutely perfect. I have shared your comments with the team too.
We look forward to seeing you on your next visit.
With kind regards,
Russell Platt
Director of food and beverage
For our daughters 16th birthday we had lunch at Claridges, for her 18th birthday afternoon tea, surely for her 21st an overnight stay is in order!!?? Here's hoping .... anyway afternoon tea was absolutely delicious, and of course served in beautiful surroundings by lovely staff. After our first round of sandwiches we were offered more - we could have the same again or just more of the ones we enjoyed the most. Then we had 2 scones each and again were offered more but we declined. Then it was the bit I was looking forward to the most - cakes!! 4 each - all delicious and of course we were offered more but even those of us with a sweet tooth had to say 'no thank you'! Shame. If you had any cakes left (which was not going to be the case with us) you could take them away with you. So to conclude I would thoroughly recommend Claridges for afternoon tea when in London!
Dear Bobbi131112,
Thank you for taking the time to write and share your wonderful comments following your visit to celebrate your daughter's 18th Birthday. I am delighted that you chose to return and celebrate the occasion with afternoon tea and that you enjoyed all aspects of your visit including the sandwiches, scones and cakes.
Your review and recommendation are greatly appreciated and we look forward to welcoming you back to celebrate your daughter's 21st birthday if not before.
Best wishes,
Russell Platt
Director of food and beverage
It was busy on Saturday afternoon the cakes are superb. 3 of the finger sarnies had to go back as the bread was a tad dry. The staff are on point and precise. We booked so it wasn't an issue getting in but we witnessed quite a few being turned away. It was a treat, maybe we'll be back next year. To try something different. One small gripe we asked for a small jug of soya milk and it didn't make it to us... Good job we also like black tea too ..... It was busy ! The staff was working like swans... So graceful in the surface, yet under the water .......... Crazy !
Dear cjslaterhot77,
Thank you for taking the time to write and share your comments following your recent visit for afternoon tea.
I am delighted to read that you enjoyed your visit although I was sorry to read that you never received your soya milk for your tea and had to have some of your fingers sandwiches changed during the afternoon. The team are very well trained in the service of afternoon tea and I am very grateful to you for your comments regarding the 'on point and precise service' that they provided.
Please do contact me directly in advance of your next visit so I may personally assist you with your arrangements.
With kind regards,
Russell Platt
Director of food and beverage
After reading all the positive reviews, my group of five seasoned travellers booked a table for afternoon tea in the Foyer (3 pm session). The room was quite packed and we were seated near the kitchen. The table was suitable for 3-4 persons maximum. Contrary to the reviews, the service was not particularly friendly. The sandwiches and cakes were piled on the plate, not doing justice to the iconic Claridge's Chinaware. On the whole we felt like second-class customers compared to other guests who had beautifully-presented tiered cake stands. It was a disappointing experience for £54 per head!
Dear tinhau,
Thank you for taking the time to write and share your feedback. I was sorry to read about your experience and that we fell short of your expectations on this occasion.
If it is convenient for you could I please ask that you contact me directly on rplatt@claridges.co.uk so that I may discuss the details further with you.
With kind regards,
Russell Platt
Director of food and beverage
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