You need to have a word with one of your female members of staff who was working last night. We regularly go to your branch in Glasgow where the service is always friendly and efficient. When we came across your branch in China town we had no hesitation about going in. However, last night we witnessed and were on the receiving end of the most rude and aggressive service we've seen in a bar (other customers also witnessed and remarked on her rude manner). Needless to say we left disappointed and won't be back. Please provide an email where we can contact the manager with details. Thanks.
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