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“War ”

Western Approaches Museum
Ranked #6 of 196 things to do in Liverpool
Certificate of Excellence
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Attraction details
Fee: Yes
Recommended length of visit: 1-2 hours
Owner description: A hidden gem in the center of the city also know as the Liverpool War Museum. This was the underground command center for the Navy, Air Force and Marines tracking Atlantic enemy submarine and convoy shipping during World War II. Offering fascinating and authentic military insight, little has been altered in this 70-year-old subterranean control bunker. CHRISTMAS AND NEW YEAR - we are open 27/28/29/30th December . Then we reopen on 2nd January . We are closed all day 7th Feb and the afternoon of the 26th Feb
Reviewed 6 April 2018 via mobile

I great place to go to Liverpool and seeing what happened here just need more people to go and get more rooms open i be back again

Date of experience: April 2018
Thank Derrick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma S, General Manager at Western Approaches Museum, responded to this reviewResponded 12 August 2018


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Reviews (478)
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"map room"
in 24 reviews
"operations room"
in 23 reviews
"second world war"
in 27 reviews
"underground bunker"
in 16 reviews
"command centre"
in 12 reviews
"derby house"
in 10 reviews
"bletchley park"
in 10 reviews
"war effort"
in 9 reviews
"war rooms"
in 8 reviews
"well worth a visit"
in 61 reviews
"tea and biscuits"
in 7 reviews
"secret bunker"
in 6 reviews
"original equipment"
in 6 reviews
"nerve centre"
in 5 reviews
"winston churchill"
in 5 reviews
"code breaking"
in 5 reviews
"royal navy"
in 8 reviews

214 - 218 of 478 reviews

Reviewed 4 April 2018

We visited Western Approaches on Good Friday and discovered a total hidden gem in the heart of Liverpool. With a pre-booked tour, we were greeted by Carmel and Scott at reception who were both full of enthusiasm, personality and super-knowledgeable.

For us, the benefit of having our own personal tour guide helped us gain a much better insight into how it might have been, setting the scene as we made our way through a warren of secret rooms kitted out with authentic artefacts.

Carmel’s attention to detail was superb as she stopped to share stories of the secret bunker where the military personnel would have worked day and night in the Map Room, pin-pointing enemy locations on a huge map.

It was fascinating to see this secret world under the streets of Liverpool which was ultimately the nerve centre of the Battle of the Atlantic. Carmel took great pride in showing us a glimpse the documents and tools the forces would have used to monitor enemy convoys. All this would have been happening whilst informing the British government of their findings and keeping their intelligence secret from the enemy.

Weaving our way through the cold, dark underground corridors which were kitted out with equipment and furnishings representative of the time, it created an incredible feeling of being whisked back to that period. Having heard that Churchill had secretly visited, it was interesting to see the telephone box he had used and the surviving wartime phones which had a direct connection to the war cabinet in London.

Carmel also encouraged us to try on hats and military jackets, maximising possible photo opportunities in a mock up street scene, before rounding off with a cup of tea and a biscuit at 1940s prices. It was a fantastic visit and one we would highly recommend for those who share an interest in the history of Liverpool during war torn Britain.

Date of experience: March 2018
Thank Joe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2018

Don't let the 'WWII Museum' signage fool you folks (left over from the previous owners I believe?) this is a truly immersive step back in time. The wonderful guide Carmel led myself and my daughter back to the heroic days of World War 2 bringing to life the vital role this building and the people who worked tirelessly played in securing the freedom we enjoy today. As a proud Liverpudlian I was amazed as the story of the Battle of the Atlantic unfolded room by room and the fact we were in the actual place where the life and death decisions were made totally trumps the sometimes artificial environment of a purpose built museum. The fact we were encouraged to to pick up and interact with the exhibits also gives this place an advantage over a lot of attractions where everything is behind glass. We had loads of fun dressing in period clothes enjoying the street scene and at the end of it to be able to play board games, watch a video of local people sharing their war memories (and have a cuppa at 40s prices) was perfect. Thanks so much to Carmel for bringing everything to life and good luck to all the team who are creating a brilliant attraction under the streets of Liverpool.

Date of experience: March 2018
Thank TDRaquet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018

Unknown to myself or my father in law, we were delighted to visit this part of our country's historic past. Amazed to see how people actually lived in this underground bunker that oversaw the Naval Operations of the Western Approaches. If you ever get the chance to visit this museum I would highly recommend it. A real eye opener to those who were not old enough to be around at the time of WW2.

Date of experience: May 2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 31 March 2018 via mobile

Having finding the museum over 10 years ago but never been, then seeing it in tv a couple of months ago, I decided to surprise my eldest (who’s fascinated about Churchill) for a surprise day trip out.

Fascinating story about the history of the building... it’s a young museum with a new operator. A lot needs doing to curate and bring the history back to life with further artefacts and research, however this will undoubtedly come with time.

The museum would have been boring if there wasn’t the decipher trail to find the name of the ship. This proved to be fun. However Mire interactive displays to keep the younger audience engaged are necessary.

Due to the nature and design of the building, disabled access is extremely poor - this restricts the captive audience, but perhaps something that could be looked into through grant funding.

The price was steep for what it is, however I was happy to pay this price if it means the museum comes to fruition as a popular tourist attraction not only in Liverpool but in the north west! This is not only a hidden treasure in the northwest, but a national treasure that was instrumental in winning WWII.

Thank you for letting us see this fascinating place!

We look forward to coming back in the future when more hidden rooms are unlocked, and further stories/history is discovered.

Keep up the good work!

Ste, Kym & Keelan

Date of experience: March 2018
Thank sdwardle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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