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“Excellent and quiet rooms available in city”

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Crowne Plaza Liverpool City Centre
Ranked #19 of 97 Hotels in Liverpool
Certificate of Excellence
Cumbria, UK
Level 5 Contributor
52 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Excellent and quiet rooms available in city”
Reviewed 3 April 2012

Wanted a hotel overlooking the Mersey but quietly located away from the night clubs. Ideal as next to Liver Building, 5 mins walk to Mersey ferry, 10 minutes to Albert Dock and . Reasonable breakfast minutes to Liverpool One. Breakfast OK although like any self service breakfast the food wasn't that hot. Staff very helpful and attentive. Room wasn't right over the Mersey but overlooked a walkway and a sort of canal and no traffic noise at all, as requested. Previous experience of Crown Plaza is Manchester Airport and I find the rooms there small, dated and cramped. This hotel is far far better. We did upgrade to two double bed but the room still didn't feel cramped. Would return here again mainly because I am a light sleeper and know that I can get a peaceful room in the city centre. Pool very warm and great jacuzzi.

Room Tip: Ask for a quiet room overlooking the water as these have no traffic noise.
See more room tips
  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank mintey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaLiverpool, General Manager at Crowne Plaza Liverpool City Centre, responded to this review, 17 April 2012
Thank you vey much for taking the time to share your experience at the Crowne Plaza Liverpool City Centre. I am glad to hear we could accommodate your needs for a quiet room as we know the importance of our guest requests and a good night sleep. I truly appreciate your feedback regarding our Buffet breakfast which I have shared with our Breakfast Chef. I am pleased to hear you enjoyed our Leisure Club and I look forward to welcoming you back in the near future.
Once again thank you for your kind comments.

Kind Regards
Stephen Roberts
General Manager
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2,319 reviews from our community

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  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (558)
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Aussie in London
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 April 2012

We stayed here for a long weekend during winter. Beautiful hotel, great staff and easy to walk to all the attractions of Liverpool (Waterfront, Albert Dock, Beatles story, Matthew St, big outdoor shopping centre).
Room was great. Pool area fantastic. Breakfast was delicious.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Smakker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaLiverpool, General Manager at Crowne Plaza Liverpool City Centre, responded to this review, 17 April 2012
Thank you very much for taking the time to comment on your stay here at the Crowne Plaza Liverpool City Centre. I am always delighted to hear such positive feedback. Thank you for your kind comments regarding our great staff, and our hotel location which is well situated for exploring the great City of Liverpool. I am also pleased to hear you enjoyed our delicious full English breakfast buffet and the Leisure Club which also includes Gym, Fitness Classes and Spa.
Once again thank you and I truly hope we have the opportunity to welcome you back in the near future.
King Regards
Stephen Roberts
General Manager
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Lytham St Anne's, United Kingdom
Level 4 Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 April 2012

Is this boring, yet another good review by us for a IHG hotel but credit where due. We arrived here for a 1 night stay and found the staff so good (pleasant, cheerful, helpful) esp. reception staff and concierge that we stayed on another 2. Just a few parts would benefit from a bit of a refurb but there was nothing to spoil our visit in any way. Wonderful Manx Kippers available every day if you wanted them. Thanks chef they were the best ever. Great view down the restored Princess dock and out to sea. Other side directly opposite Liver building. Wonderful massive bed. what more can I say?

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank lloydw31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaLiverpool, General Manager at Crowne Plaza Liverpool City Centre, responded to this review, 15 April 2012
I am pleased to hear you enjoyed your stay at the Crowne Plaza Liverpool City Centre. I would like to thank you for taking your time to comment on our pleasant, cheerful and friendly staff. I am always delighted to receive such positive feedback and I can assure you this has been shared with all our employees including the Chef for the wonderful Manx Kippers.
Once again thank you and I hope we have the opportunity to welcome you back in the near future.

Kind regards
Stephen Roberts
General Manager
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London, United Kingdom
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 April 2012

We spent three nights as a mini break in March 2012. All the staff were polite, friendly and courteous, giving a very relaxed and warm welcome. Good location, near Liver Birds building, Waterfront with Albert Docks and Beatle Story and then not too far away from Liverpool Centre with its shops. Room was spacious, clean and comfortable. Breakfasts - plenty of variety and was warm. Fabulous stay, will stay again, and recommend the hotel.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sandpipe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaLiverpool, General Manager at Crowne Plaza Liverpool City Centre, responded to this review, 15 April 2012
Thank you very much for taking the time to comment on your stay with us at the Crowne Plaza Liverpool City Centre. I am delighted to hear you enjoyed your mini break and appreciate your feedback on our polite and friendly staff. As you mentioned the hotel is situated in a great location which makes it easier for exploring the fantastic city of Liverpool. We are proud to hear you would recommend the hotel to others and cannot wait to welcome you back in the near future.

Kind Regards
Stephen Roberts
General Manager
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Welling
Level 5 Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 27 March 2012

Very well situated for exploring the sights of Liverpool. Breakfast is a must when staying here as its superb

  • Stayed April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stevehy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaLiverpool, General Manager at Crowne Plaza Liverpool City Centre, responded to this review, 3 April 2012
Thank you very much for taking the time to comment on your stay with us here at the Crowne Plaza Liverpool City Centre. I am glad to read that you found the hotel well situated for exploring the great city of Liverpool. The Crowne Plaza hotel is ideally situated in close proximity to a host of major attractions in Liverpool, including the BT Convention Centre, Echo Arena, Liverpool ONE, Anfield Stadium and Aintree Race Course.
I am also pleased to hear that you enjoyed our full English breakfast buffet. Our breakfast is something our hotel is known to boast about and I am pleased to read you agree.
Once again thank you very much for your time and I hope we have the opportunity to welcome you back to the Crowne Plaza Liverpool soon.
Kind Regards
Stephen Roberts
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Liverpool City Centre

Property: Crowne Plaza Liverpool City Centre
Address: St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
Phone Number:
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Liverpool
#10 Luxury Hotel in Liverpool
#11 Business Hotel in Liverpool
#14 Romantic Hotel in Liverpool
#18 Family Hotel in Liverpool
Price range (per night): ₹ 6,201 - ₹ 20,531
Hotel Class:4 star — Crowne Plaza Liverpool City Centre 4*
Number of rooms: 159
Official Description (provided by the hotel):
The Crowne Plaza Hotel Liverpool is located in the heart of this vibrant city with fantastic views of the river and the iconic Royal Liver building. You will find comfort and luxury at one of the most central and desirable locations in Liverpool.The Crowne Plaza Hotel is near Anfield, home of Liverpool FC, The Beatles Museum, Liverpool 1 and a 10 minute riverside walk from the Echo Arena and BT Convention Centre. Enjoy modern dining in The Plaza Brasserie or your favorite drink in 'The Lounge', our bright and airy atrium is ideal for relaxing or informal meetings with wireless internet access. From the best breakfast in town , to feasting on fabulous food in the evening, our team look forward to welcoming you.Our spacious air conditioned bedrooms most with river views and free internet access, provide you with outstanding comfort. Why not treat yourself to the benefits of a Club room. Eygtian cotton linen on a king sized bed, stunning river views, and exclusive membership to our club lounge, provide you with guaranteed luxury.Our unique meeting and event facilities accommodate up to 500 people and with the convenience of our own secure and well lit on site car park.We can help you put fun in your day in our Leisure club enjoy a swim in our large pool, the bubbles of the spa, or energise in our fully equipped gymnasium. ... more   less 
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Also Known As:
Crowne Plaza Liverpool Hotel Liverpool
Liverpool Crowne Plaza

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