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“Only negative - noisy aircon”

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Heywood House Hotel
Ranked #17 of 99 Hotels in Liverpool
Certificate of Excellence
Bucks
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Only negative - noisy aircon”
4 of 5 bubbles Reviewed 24 April 2012

This was a really reasonably priced hotel in a good location. Lovely decor but the air con was so noisy, even though we didn't have it on! We had to move rooms in the middle of the night as I couldn't sleep for the noise. It wasn't constant, it kept pausing and we hoped it would eventually stop but it didn't so the night porter agreed to move us to the room next door (which I think was actually a Plush room, instead of our former Comfy Room). I couldn't see a great deal of difference to justify the price difference - bathrobes, 2 bottles of water, and a nicer duvet - but we were just happy for the peace and quiet!

I would stay here again but would ask for a quieter room and, if I experienced the noise again, ask to change a bit sooner!

Room Tip: Beware the aircon!
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank joyjoy5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeywoodHH, General Manager at Heywood House Hotel, responded to this review, 25 May 2012
Thank you for your review. We are glad that you will consider returning here and found that we are located in a good location. If there is interference in the room we will try our best to rectify the problem but if it is not possible we will locate the guest to a different room if there is one available. The price difference between a Comfy room and Plush room is only £20 therefore, this involves bathrobes, water, extra toiletries and a bath as well as a shower. We do apologise for the disturbance of your stay but we hope it was an overall enjoyable experience.
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (197)
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Edinburgh, United Kingdom
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 23 April 2012

As a previous reviewer says, budgetique is a very good description of this hotel. We loved it, from the minute we arrived until we left. All the staff we met were polite, friendly and attentive. Our room was a plush twin room with 2 single beds made into a double so the bed was huge, but space was tight in the rest of the room. The modernly decorated room and bathroom were spotlessly clean. We didn't eat in the restaurant at night but the breakfast was amazing and certainly set us up for the day. The hotel is centrally located. We walked from Liverpool Lime Street train station (approx 10mins), it's close to the shopping at Liverpool One, 5 minutes from the Albert Docks and close to Matthew Street, home of the Cavern. If you're looking for central friendly clean accommodation for you city break and don't want a gym/pool in your hotel then this hotel is ideal. The lift was a bit of an experience, but we always survived. There was a noise from water pipes, and a loud screaching noise from pipes (possibly when another room had flushed their loo) but it wasn't enough to spoil our break. Unfortunately, the weather wasn't kind to us on our break but we were able to make good use of the hotel's big umbrella..

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank db1366
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeywoodHouseHotel, Front Office Manager at Heywood House Hotel, responded to this review, 9 May 2012
Thank you for your review. We are pleased that you enjoyed your stay at The Heywood House Hotel and will consider coming back to stay.
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Southampton
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 21 April 2012

I stayed here for one night and don't have any real complaints. I paid alot of money to stay here for one night as most of the hotels in the area seemed to be full for some reason bumping up prices in all Hotels in the area. For the money I paid I felt the Room was on the small side so wasn't too sure why I paid extra for the deluxe option, a more spacious room would have been expected if you pay more. The only thing you seem to get extra are some bathrobes. Room was imaculate which would be expected for the money paid. Good location, freindly receptionists and had a nice stay.

  • Stayed March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trip2hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeywoodHouseHotel, Front Office Manager at Heywood House Hotel, responded to this review, 9 May 2012
Thank you for your review. We are pleased you enjoyed your stay, even if you feel you did pay over the odds for it. Unfortunately when the city centre Hotels are in high demand then the rooms do go for a higher price. However, our Hotel is a boutique hotel therefore, is a smaller hotel then the larger branded hotels. However, we do pride ourself on the cleanliness of the hotel and customer service provided. We are glad you enjoyed your stay here and we hope to see you again.
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Leeds
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 21 April 2012

We stayed for 1 night for my boyfriend's birthday and we were both very happy with the hotel. Budgetique is a very good description and so long as you go with this in mind you cannot be disappointed. The public areas of the hotel are very well presented and the room was immaculate. I have to say a big thank you to all of the staff for helping with just a little suprise of balloons, birthday cake and rose petals in the room. That said all staff that we encountered were relaxed, friendly and professional (coming from someone that can be difficult to please due to working with the public myself!). The lift was a little scary but all in all we had a fab time. The weather was appalling so we could not make use of our balcony but it gave a nice blast of fresh air whilst having our coffee in the morning. The hotel is in a great location and we made use of the discount off parking at Liverpool One. I will happily recommend this hotel.

Room Tip: Room 304 is a plush room with balcony, just lovely!
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank JaffleLady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeywoodHouseHotel, Front Office Manager at Heywood House Hotel, responded to this review, 9 May 2012
Thank you for your review. We hare happy that you had a good time and enjoyed your stay with us. We are also glad we got to make that stay a little bit more special with a birthday surprise and enjoyed setting up the room for your arrival. Im glad the weather didn’t dampen your experience and we hope to see you again soon.
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Reading, United Kingdom
Level Contributor
102 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 18 April 2012

Been trying a few hotels in this part of Liverpool as I'm there regularly for work. This is the best so far. Really good midweek rates via Lastminute. Lovely decor. Easy to get to (10/15 min walk from Lime St).

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank markfeet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeywoodHouseHotel, Front Office Manager at Heywood House Hotel, responded to this review, 9 May 2012
Thank you for your review. Its great to hear that you have favoured us over other hotels in the city centre. We look forward to having you stay with us again in the near future.
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Additional Information about Heywood House Hotel

Property: Heywood House Hotel
Address: 11 Fenwick Street, Liverpool L2 7LS, England
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #17 of 99 Hotels in Liverpool
Price range (per night): ₹ 4,137 - ₹ 14,544
Hotel Class:4 star — Heywood House Hotel 4*
Number of rooms: 35
Official Description (provided by the hotel):
Situated in the heart of Liverpool, the Heywood House Hotel combines original elegance with modern luxury. Carefully restored from what was the first bank in Liverpool, The Heywood House Hotel delicately blends old with new.Since its inauguration in March 2010, the Heywood House Hotel has built up a faithful following of discerning guests to Liverpool. Comfortable Hypnos beds, sumptuous fabrics and invigorating showers ensure you enjoy rest, relaxation and rejuvenation in equal measures! These luxuriously appointed rooms feature complimentary high-speed Internet access, iPod docking stations and all the comforts of sleek, chic and tasteful accommodation. Other in-room facilities include 32-inch flat screen satview TV, workdesk, welcome tray, safe, hairdryer, iron & ironing board. ... more   less 
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