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Reviews (2,503)
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All reviewsecho arenaalbert dockgreat locationbig wheelcar parklovely hotelcomfortable bedsbeatles storywould stay againcity centreshort walkexcellent stayhotel is situatedbars and restaurantsone night staygood nights sleepreception staff
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Reviewed 5 April 2018

We had a wonderful stay in this hotel. The room was clean and bedding fresh. The room had a wonderful view overlooking the Albert Dock. Room was quiet and warm. I would recommend the hotel to others as it was in easy walking distance of the Liverpool One and the Albert Dock.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
Thank joyeast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
poole73, Front Office Manager at Jurys Inn Liverpool, responded to this reviewResponded 6 April 2018

Dear Joy,

Thank you for having stayed with us and for having taken the time to review Jurys Inn Liverpool.

It is most pleasing to read your account of your recent experience at the hotel and I will ensure your feedback is communicated to the team.

Once again, thank you for the kind comments regarding your stay at the hotel and I hope we have the pleasure in welcoming you back to the hotel in the near future.

Kind Regards

Megan Chilvers

Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018

The only issue i had really was with the cost of parking which is on an external car park run by the council which at £15 overnight all year round is expensive, and when added to the hotel price takes it from being good value to a bit expensive.

  • Stayed: April 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
Thank shemsl117754
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
poole73, Front Office Manager at Jurys Inn Liverpool, responded to this reviewResponded 6 April 2018

Dear Shemsl117754,

Thank you for having stayed with us and for having taken the time to review Jurys Inn Liverpool.

In regards to car park do not have this facilities on site.

Once again, thank you for the kind comments regarding your stay at the hotel and I hope we have the pleasure in welcoming you back to the hotel in the near future.

Kind Regards

Megan Chilvers

Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

This review could have been very negative. However this was saved by the staff. After we checked in we noticed on the ticket it was only for one night when we had booked for 4. This then took a while to rectify which was not ideal after 6 hours in a car. However, the staff were brilliant during this process and even gave us some complimentary drinks in the bar to celebrate.

The hotel itself was good, decent size rooms with good drink making facilities (plus the opportunity of a free Costa coffee in the bar). Decent bathroom too. The location was brilliant, close to everything you need and on the rare sunny days we had, views were great (plus literally on the doorstep was the John Lennon peace memorial). Breakfast was also good and decent value. On the days we didn't eat there, there was lots nearby to try

Overall was a good stay in a lovely city.

Stayed: March 2018, travelled as a couple
1  Thank Louis G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

Got a good discount on a booking site, so was very worth the price paid, not sure if I would be so complementary if I had to pay the full price . Breakfast was good, check out was drop n go.good location.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
1  Thank S T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
poole73, Front Office Manager at Jurys Inn Liverpool, responded to this reviewResponded 6 April 2018

Dear S T,

Thank you for having stayed with us and for having taken the time to review Jurys Inn Liverpool on Tripadvisor.

It is most pleasing to read your account of your recent experience at the hotel and I will ensure your feedback is communicated to the team.

Once again, thank you for the kind comments regarding your stay at the hotel and I hope we have the pleasure in welcoming you back to the hotel in the near future.

Kind Regards

Megan Chilvers

Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018

Great location with lovely views across the Mersey and good restaurants nearby. Easy access to city tour buses and therefore city centre. World museum well worth a visit! Breakfast a little hit and miss as buffet style at busy times.

  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
1  Thank mpower733228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
poole73, Front Office Manager at Jurys Inn Liverpool, responded to this reviewResponded 6 April 2018

Dear M Power,

Thank you for having stayed with us and for having taken the time to review Jurys Inn Liverpool on Tripadvisor.

It is most pleasing to read your account of your recent experience at the hotel and I will ensure your feedback is communicated to the team.

Once again, thank you for the kind comments regarding your stay at the hotel and I hope we have the pleasure in welcoming you back to the hotel in the near future.

Kind Regards

Megan Chilvers

Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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