We returned to the Beech Hill hotel recently to try the new spa facilities and were very disappointed. The indoor swimming pool was too cold to swim in and the outdoor hot tub was only just warm. Although the steam room and sauna were nice. The food was good in the restaurant as was the service, however the breakfast wasn't good with much of the food on the hotplate being hard and overdone. We had a lake view room and the view would have been lovely if the windows hadn't been constantly steamed up. The hotel guest information stated if fresh milk is required for the hospitality tray to call reception. However when I called reception and asked for fresh milk I was informed there would be a £5.00 service charge! Eventually when I queried this fresh milk was provided without any service charge, but this was only because I pursued the issue.
Probably won't be returning anytime soon.More
- Free Wifi
- Free Parking