Stayed for a weekend family celebration. The food was excellent, although disappointingly some of the starters on the second evening were nothing like as good as they had been on the first night. The location was ideal for visiting Canterbury city centre. The lounge areas were comfortable and relaxing. The bedrooms were tastefully furnished, but there was a safety issue with some of the bathrooms. Two of our four rooms had a step up into the bathroom behind the door, with no warning sign. Shortly after arrival, my 80 year old father tripped up the step, fell against the sink badly bruising his arm, and ended up on the bathroom floor. We reported this to the duty manager, who put a report in the accident book. He was very apologetic at the time. We said we thought there should be a warning sign - he thought there was one already, and would check the room. He also said that someone would check that my father was okay later in the day. No warning sign materialised over the next 2 days, and no-one ever checked on my father's welfare.
- Official Description (provided by the hotel):
- Abbots Barton Hotel is situated in a quiet area of Canterbury and just a 10 minute walk to the City Centre. We have parking which is available free of charge for Hotel Residents. (Generally there is not an issue with parking but on exceptional busy days free street parking maybe necessary) The hotel offers traditional facilities with Bar, Restaurant, Bar Food and Room Service all available. Free HSIA via 'The Cloud' network is provided. Our staff will endeavour to entertain any special requests wherever possible. The Hotel is also pet friendly (for a small charge per day) ... more less
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- Also Known As:
- Best Western Canterbury
- Canterbury Best Western
- Best Western Abbots Barton Hotel Canterbury, Kent