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Reviews (867)
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Traveller rating
518
220
69
37
24
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All reviews air con family room pub restaurant breakfast room would stay again stayed here for nights excellent stay easy access quiet location short break excellent breakfast tea and coffee cooked breakfast evening meal aldi sandown sleep
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Reviewed 9 May 2022

We were visiting for the weekend to take part in the Isle of Wight Challenge, we picked this premier inn based on location. The hotel was everything we needed, it was clean, facilities were good and the staff were so helpful. Ayesha was particularly helpful when we needed somewhere to eat Saturday night as we hadn’t booked anywhere and the pub across from the hotel was full. We hadn’t booked anywhere as unsure how long the walk would take and she helped us find somewhere to eat. Breakfast was excellent at the Premier Inn, really good value. We’ll be booking again next year when we visit to take part in the challenge again.

Date of stay: May 2022
    • Value
    • Sleep Quality
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Thank MariaDorset
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 May 2022 via mobile

Stayed over the May bank holiday from friday to Monday using but as poor base for the neighbouring bike rally. Got an amazing friendly welcome from Phil and allocated our rooms early as they were ready. Nice clean large well equips room. We had a great stay and booked our breakfasts there each day. Cooked brekkie was delicious and lots to choose from. Staff very attentive and nothing to much trouble. Best premier inn I've ever stayed at. Nice and close to a good pub and good central place for travelling around the island. Thank you premier inn and all the staff who looked after us.

Date of stay: May 2022
Trip type: Travelled with friends
Thank Soo S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 2 May 2022

Pleasant reception staff. Good location. Clean room. Very quite, as the room was at the rear of the building.
Shame about the view from the window - open field, which I expect will be built on soon, where someone had dumped a few plastic barriers, rubbish and an overturned portaloo.
They also need to train the local gulls not to poop on the windows .

Date of stay: May 2022
    • Location
    • Rooms
    • Service
Thank Veragoad
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 15 April 2022

Paid for a family room but was crammed in to a twin room with an extra pop up single bed chucked in. The beds were so close together they were touching so you couldn't walk between then. Have stayed in family rooms in other premier inns multiple times and have always been a decent size with empire room for 3 beds. This was our first time staying in this premier in and it will definitely be the last.

Date of stay: April 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with this hotel
Thank michaelbeech1988
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Whitbread Hotels and Restaurants, Other at Premier Inn Isle of Wight Sandown (Merrie Gardens) hotel, responded to this reviewResponded 21 April 2022

Hello Michael,

Thank you for reviewing your recent stay with us.

We’re very sorry that you had a disappointing experience due to the room provided being smaller than expected. This certainly isn't what we would expect for any of our guests.

We’ve ensured this feedback has been logged to the Hotel Management so that they can look into these issues with the Housekeeping Team. This will help us to prevent this experience from being repeated again in the future.

Again, our apologies and thank you for taking the time to share your review. We hope that we can look forward to welcoming you back to one of our hotels again soon for a more enjoyable stay.

Kind regards,

Lauren

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2022

Packed like sardines in what was supposed to be a family room. Pictures advertised did not reflect the room’s true size or condition. Totally ruined my children getaway plus the long journey to get there only to be placed in a cubicle.

Date of stay: April 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank amandathjarrett
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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