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Mercure Winchester Wessex Hotel
Ranked #10 of 13 Hotels in Winchester
Cambridge
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Not the best”
2 of 5 bubbles Reviewed 7 February 2012

Peeling wall paper, the previous occupants' orange peel in the waste basket and a freezing room made our recent stay in this hotel less than ideal. On the plus side the bed was comfortable and the staff helpful. It would have been helpful had the web site made clear that there was little prospect of parking anywhere near the hotel. We've stayed in lots of Mercure hotels in the UK and elsewhere. This wasn't the best by any means.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank DB1605
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WMcWilliamWinchester, General Manager at Mercure Winchester Wessex Hotel, responded to this review, 12 March 2012
Dear DB, I am really sorry that your stay was not up to our usual high standards. I have advised the housekeeper that there is no excuse for the bin not being emptied. The Maintenance Engineer has attended to the heating system which should now be much improved and capable of handling even the coldest of weather. On a positive note I was pleased to hear that you found the bed to be comfortable and the staff helpfull. Hopefully we will see you agin when the weather warms up. Kind regards, William McWilliam
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1,343 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (384)
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English first
Shropshire England
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 7 February 2012

Room allocated to us was a little tired and cold! An electric fan heater was supplied which did work but for a hotel of this standard I would expect integral heating/aircon. Granted we did stay on one of the coldest weekends of the winter but every part of the hotel was cold.
Staff ok, breakfast buffet good

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Georgie1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WMcWilliamWinchester, General Manager at Mercure Winchester Wessex Hotel, responded to this review, 12 March 2012
Dear Georgie1969, Thank you for your review. I am sorry that the heating in your room did not function as well as it should have, but pleased that we were able to offer an altenative during this exceptionally cold weekend. We have prepared for future cold snaps with the provision of ancillary heating throughout should it be required. Hopefully we can welcome you back when the weather warms up. Kind regards, William McWilliam
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Additional Information about Mercure Winchester Wessex Hotel

Property: Mercure Winchester Wessex Hotel
Address: Paternoster Row, Winchester SO23 9LQ, England
Region: United Kingdom > England > Hampshire > Winchester
Amenities:
Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#6 Business Hotel in Winchester
#8 Luxury Hotel in Winchester
Price range (per night): ₹ 5,624 - ₹ 11,413
Hotel Class:4 star — Mercure Winchester Wessex Hotel 4*
Number of rooms: 94
Official Description (provided by the hotel):
4 star hotel with 94 en suite rooms, many with views of the Cathedral. Ideal for visiting Winchester Cathedral, the steam railway and zoological park. Easily accessible via the M3, 15 miles (24 km) from Southampton Airport, 1 mile from Winchester railway station and a 1 minute walk from the coach station. Features five airconditioned conference rooms for up to 100 delegates, Walkers At The Wessex restaurant, Kings Lounge, 24 hour room service, pay parking as well as use of the nearby leisure centre. ... more   less 
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Also Known As:
Mercure Wessex Winchester Hotel Winchester
Accor Wessex Winchester
Mercure Winchester Wessex Hotel Hampshire

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