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“Hard to fault at the price!”

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Premier Inn Southampton West Quay Hotel
Ranked #2 of 24 Hotels in Southampton
Certificate of Excellence
Oxford, United Kingdom
Level 5 Contributor
72 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Hard to fault at the price!”
Reviewed 1 May 2012

At last, a decent hotel in Southampton, and at a more than reasonable price! Having tried most of the local alternatives in the "under £100" price bracket, it was a welcome surprise to find this new Premier Inn in the West Quay complex for £46.99 including breakfast. An even nicer surprise was the quality of the hotel itself, and the attentive service (almost too attentive). The room is tastefully furnished in the usual Premier Inn style, and is spacious and clean. The breakfast is outstanding, especially the cooked-to-order vegetarian leek sausages. If I were splitting hairs, the bathroom floor creaked slightly and the scrambled egg was overcooked, but that's about it. For the price, it's impossible to have any complaint.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank nadwocean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (312)
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Plymouth
2 reviews
Reviewed 30 April 2012

I stayed for 2 nights in a twin room. Lovely and quiet even though we were on floor one over the main entrance. The breakfast is fantastic value for money and good quality. The staff were very helpful and welcoming. I would stay again!

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Morgan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penzance
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 April 2012

Perfect location, close to everything i needed (shops, train station) Had a really good nights sleep and all the staff were really lovely.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JessieBoult
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canvey Island, United Kingdom
Level 3 Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 April 2012

Below is a review of our stay which I have amended following a credit under their Good night sleep guarantee.

We stayed at this Premier Inn for two nights, to start with the key card's would not operate the door, parking is in an off site park, that is locked from 11.30pm until 6.30am at a cost of £5 per night. When I asked about using the Inns limited spaces I was told no vehicles are allowed on site over night, every night there was cars and or vans parked on site.
On the second night after an exhausting day went to bed at 9pm at 11.30pm we were woken by the noise of metal storage/refuse containers being dragged about and what sounded like an electric drill.
When I complained about this in the morning all I received a curt apology, when I returned home I emailed the companies head office. Eleven days later I have not even received an acknowledgement, four days ago I got a questionnaire about our stay including the not mention of the goodnight sleep guaranty which is the main thrust of it's advertising.
I gave Premier Eleven days to answer my concerns before writing this adverse review, what a shame in every other way it was good value for money, clean and tidy.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank James R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne
Level 4 Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 20 April 2012

My partner and I stayed at this hotel the night before we set off on a cruise.

The hotel is in a great location, right next door to a large shopping centre (great for last minute cruise shopping), odeon cinema complex and is just minutes from the City Cruise Terminal used by Royal Caribbean.

From Southampton Ctl Railway station, its a shortish walk to the Premier Inn or its about £4 in a taxi.

Staff were very friendly and couldn't do enough for you, nothing was a bother.

Taxi from the hotel (because of luggage), took about a minute and a half ... honestly! You could walk it, but if you are like us, you are gonna have some heavy suitcases. Reception will book you a taxi if you like.

We booked in advance on Premier Inn website and got an amazing rate of £39.00. So book in advance if you can.

There are other hotels in this area, but if you want value for money and good service, you cant beat this Premier Inn.

Room Tip: Some high floor rooms have a view across to the cruise terminal. It is quite exciting in the mornin...
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank royzer76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Southampton West Quay Hotel

Property: Premier Inn Southampton West Quay Hotel
Address: 96 Harbour Parade | West Quay, Southampton SO15 1BA, England
Region: United Kingdom > England > Hampshire > Southampton
Amenities:
Restaurant Wheelchair access
Hotel Style:
#1 Business Hotel in Southampton
#2 Romantic Hotel in Southampton
#2 Family Hotel in Southampton
Price range (per night): ₹ 5,126 - ₹ 9,495
Hotel Class:3 star — Premier Inn Southampton West Quay Hotel 3*
Number of rooms: 155
Official Description (provided by the hotel):
Southampton West Quay Premier Inn is ideally located near the Southampton Cruise and ferry Terminals, only a short walk away. Southampton's West Quay Shopping centre is directly across the road.The Southampton train station and national express coach station is less then half a mile away and by road there is easy access to the M27 and M3 giving an easy commute to Paultons Park and Pepper Pig World.Our Southampton West Quay Premier Inn has everything you'd expect, incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes. ... more   less 
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Also Known As:
Premier Inn Southampton West Quay Hotel Southampton

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