Looking forward to a very rare shopping trip with the wife (we both work long hours/shifts).
Can't fault the service you get from Red Funnel, occasionally late operationally or because of weather conditions and the ferries are quite clean given they are in constant use day to day.
We were appalled at having to pay £34 off peak day return for only going to Southampton for a few hours. No public service discount for either of us either which other companies offer.
I am an island resident but a family not from the island wanting to visit would be put off I believe. Very expensive for just a solent crossing in my view. In a jovial manner my wife commented on the price to a crew member collecting tickets who just grunted at us in an unfriendly manner!!
Got to comment on the majority of staff though (in particular the gentleman in the ticket office) very polite, helpful & keeping the ferry tidy during the journey...thank-you.
If travelling to & from island I would shop around if were you! Although, not much choice and Red Funnel know this....