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“Efficient service”
Review of Red Funnel Ferries

Red Funnel Ferries
Ranked #12 of 134 things to do in Southampton
Certificate of Excellence
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Attraction details
Owner description: Red Funnel has a proud history of serving the Isle of Wight since 1820, carrying 3.4 million passengers to the Island each year. We have won awards for safety, innovation & service including Certificates of Excellence from Trip Advisor every year since 2013. Choose between two stunning routes: our Southampton-East Cowes (former home of Queen Victoria) service takes 55 min, operates 365 days/year and carries vehicles & passengers. On board, enjoy free Wi-Fi, hot & cold food, a bar & coffee shops, or upgrade to the Signature Lounge, for a quieter club class experience. Our 2nd route connects Southampton to the world-famous yacht racing town of West Cowes. Our modern ‘Red Jet’ Hi-Speed catamarans take just 23 min to cross the Solent. Our entire fleet is dog friendly. Look to us for expert travel advice, accommodation bookings, attraction & event tickets. The opening times displayed are our contact center hours.
Reviewed 12 January 2018 via mobile

We recently took a 3 night break in East Cowes with our motorhome. We found the Red Funnel service very easy to use and very efficient. Everything was booked online so it was just a case of turning up, winding down a window to say who we were then waiting in line till directed onboard. On the outward journey we stayed in our motorhome, mainly because we were unsure wether you could wander round or not. On the return we went up to a nice seating area and had a coffee. All quite reasonably priced with polite staff. We would definitely use this service again.

Thank Wouldieathere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this reviewResponded 16 January 2018

Hello Wouldieathere

Thank you for taking the time to review your journey here on Trip Advisor. I really pleased you enjoyed your trip and will be using our services again in the future.

With very best regards

Jit

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Reviews (1,540)
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"isle of wight"
in 489 reviews
"earlier ferry"
in 75 reviews
"red jet"
in 83 reviews
"car ferry"
in 67 reviews
"foot passengers"
in 28 reviews
"red falcon"
in 27 reviews
"wight link"
in 25 reviews
"loading and unloading"
in 24 reviews
"hour crossing"
in 18 reviews
"signature lounge"
in 16 reviews
"priority boarding"
in 16 reviews
"top deck"
in 28 reviews
"return journey"
in 48 reviews
"day trip"
in 69 reviews
"both ways"
in 34 reviews
"ferry service"
in 39 reviews
"efficient service"
in 21 reviews
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125 - 129 of 1,540 reviews

Reviewed 7 January 2018

Arrived at Southampton early for both my crossings and was put on the earlier ferry with no fuss or bother and drove on both without waiting so very pleased with this. all 4 crossings were great without incident and delicious beverages and food available.

Thank Derek A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this reviewResponded 16 January 2018

Hello Derek A

Thank you for leaving your 5* review covering all 4 crossings. I'm delighted that you received a consistent 5* experience over the holiday period.

The team and I look forward to being able to welcome you back on board again very soon.

With best regards

Jit

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Reviewed 7 January 2018 via mobile

We used a voucher and got a good deal on a weekend return! It was a nice easy and relaxing crossing. We also took the dog and sat in the pet friendly area which has a good cafe!

Thank RhinoKellie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this reviewResponded 16 January 2018

Hi RhinoKellie

Thank you for leaving your 5* review! It's enormously appreciated, I'm delighted you all had a wonderful trip.

With best regards

Jit

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2018 via mobile

Having a number of friends living on the Isle of Wight we always use the Red Funnel Ferry service when travelling with a car.
Despite the weather our experience is that they generally running time.
The restaurant facilities are very good, especially the special Big Boys Breakfast if you are really really hungry. It's huge.

Thank peterwV975TL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this reviewResponded 16 January 2018

Hello peterwV975TL

Thank you for taking the time to leave your positive review. We're delighted you enjoyed your journey, particularly the on-board catering. We look forward to welcoming you back soon.

With best regards

Jit

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Reviewed 3 January 2018

Good breakfast good service clean and tidy staff very helpful when weather good nice to ride on top deck slightly expensive journey

Thank _neillawson57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this reviewResponded 14 January 2018

Dear _neillawson57

Thank you for leaving us 5 stars and for choosing to travel with Red Funnel.

We are glad that you enjoyed your day with us and Happy that the weather was pleasant for you.

We aim to be the leading travel services to and from the Island so it is always a pleasure to hear your positive comments, all feedback is important to us.

In regards to pricing, we always advise to achieve the maximum savings is to try and book as early in advance as you can, if you don’t already please also follow our Facebook and twitter pages (@redfunnel) where we post all our current offers and promotions, you may be even to save that little bit more.

Many thanks once again and we look forward to welcoming you on-board with us again soon.

Warm regards
Rachael

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