I wanted a cheap weekend getaway to see a show...This is FAR from what I got.
I had the hotel booked for over 2 weeks and was very excited but on arrival I was informed about a 50 security deposit that would NOT be removed from my account unless I was to use it or cause any damage. After asking again if the money would NOT be removed from my account the staff confirmed it would NOT. I walked into town and upon checking my balance, They had in fact taken the money out of my account leaving my spending money budget to a minimum. I immediately returned to the hotel to talk to the staff. They simply told me that there was nothing I could do, They were very unhelpful and rude. We had just £10 between two of us. Because of this we went to the show hungry and disheartened, Only being able to have tap water throughout. They not only ruined our stay there but our entire weekend. I have been through my entire confirmation email and the website and cannot find anything pre warning you of this fee. The rooms are dated and loud, The staff do not care unless you are putting money over the counter. I will NEVER NEVER NEVER be using the holiday inn again. I work for a global company that travel extremely often and I will make sure they will no longer use these services. TOTAL RIP OFF.
- Official Description (provided by the hotel):
- The Holiday Inn Southampton is situated in the heart of Southampton City Centre, with views over the waterfront and close to the M3 and M27 motorwaysThe Holiday Inn Southampton is located next to all Major Cruise Terminals making it the prime hotel for your Pre Cruise Stay. A pre cruise package rate is available which includes Breakfast, Car Parking and Transfer to the TerminalDuring your stay you can take advantage of West Quay Shopping Centre, day trips to the Isle of Wight, New Forest, and Paulton's ParkThe Holiday Inn Southampton is host to the PSP Southampton Boat Show. The hotel is centred in the heart of the show ground making it the ideal location to stay. Package rates available direct at the hotel.The hotel consists of 130 en-suite, air conditioned bedrooms with high speed Internet access, Spirit Health Club, Conference Centre, Restaurant, Bar and LoungeOur facilities also include 24 hour Room Service and free use for our residents to the Spirit Health Club which includes an indoor swimming pool, gym and sauna.The Holiday Inn Southampton has 5 Meeting Rooms and can accommodate up to 180 delegates, ideal for meetings and all special occassions. All rooms have air conditioning, wireless Internet access and all day tea and Starbucks coffeeAccessible & Family Rooms available. Kids Stay & Eat Free(Terms and Conditions Apply) ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Agoda, Booking.com, IHG, Expedia, TripOnline SA and HotelQuickly so you can book your Holiday Inn Southampton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Southampton Hotel Southampton
- Southampton Holiday Inn