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“Best place to stay in Portsmouth” 5 of 5 bubbles
Review of The Clarence Hotel

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The Clarence Hotel
Ranked #1 of 38 Hotels in Portsmouth
Certificate of Excellence
Ringwood, United Kingdom
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Best place to stay in Portsmouth”
5 of 5 bubbles Reviewed 5 February 2012

The Clarence has everything you need in a hotel. Elegant rooms excellent service and good value for money.there are cheaper places to stay but the little touches you receive here make it really worth it. The staff re attentive and the rooms are fabulous

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Hodgee7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,018 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (249)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Croydon, England, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 5 February 2012

My Boyfriend and I visited the Clarence on 3rd Feb and it is by far best hotel I've stayed in for a long time.

SERVICE:
Was greeted by the lovely Amber when we arrived and was given complimentary drinks and offered a free room upgrade!
She was friendly and polite and could not have made us feel more welcome. Once she showed us to our room, she explained how everything worked and told us about the turn down service and breakfast next morning. Wonderful front of house staff!
Later that evening we met Louise while waiting for our taxi and she was just as welcoming and friendly as Amber and when our taxi didn't show she called us another and it was there within minutes!
Such lovely staff!

Room.
Amber showed us to the Luella Cherry Superior room and oh wow! Huge bed, spacious room, massive TV, robes and slippers. The TV had access to lots of recent movies as well as digital TV. Then she showed us the bathroom and it was amazing! Massive jet spa/ hot tub/ bath with an aqua vision TV so you could relax in the bubbles and watch a movie at the same time.
The room was beautifully decorated and incredibly comfortable. Lots of local restuarants were recommended to us too. The turn down service was a perfect little extra - gorgeous little chocolates in a box - which were tasty!
It was the best nights sleep Ive had in a long time!!

Food.
Breakfast was included and I was a bit apprehensive at first, but like everything else it was lovely! lots of fruit and pastry to choose from as well as a selection of cereals. We also opted to have a full english breakfast which was cooked to perfection! All the toast was home made, white brown and granary, and the jams and spreads were tasty too!

I would highly recommend this hotel!
I shall be back to stay in other rooms too!
fantastic value for money!

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Nicola M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 31 January 2012

Visited the Clarence on 30th January and without question is a lovely hotel to stay in.
Stayed with my girlfriend and was met upon arrival with a complimentary drink which was a nice touch.
Shown to our room which was the top priced room and all I can say is wow! Champagne, hot tub, king sized bed and 42" plasma tv with free movies.
I always expect good standards and I can say this hotel exceeded my expectations.
Good location walk along the sea front to gun wharf and sopranos restaurant is a great Italian round the corner.
Wish I'd stayed longer! Would definitely stay again.

  • Stayed January 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ryan8816
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, General Manager at The Clarence Hotel, responded to this review, 1 February 2012
Thank you for your lovely review, we are always pleased when guests take the time to leave their comments. We strive to ensure all our guests have a wonderful stay so we are delighted to have exceeded your expectations. I hope we will be able to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maidenhead, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 January 2012

Wonderful weekend. An inviting, complimentary drink most welcome! Informative staff but very discreet. Fantastic room, number 5, amazing, huge bed and lovely relaxing, hot tub, while watching a movie...! Staff recommended restaurants and were happy to book these for us. Bracing walk by the sea into Portsmouth. Full English breakfast was superb. Complimentary chocolates and "quotes" lovely touch. Would highly recommend hotel. Thanks

  • Stayed January 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Stella B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, General Manager at The Clarence Hotel, responded to this review, 30 January 2012
Thank you for your lovely review, I will pass your kind comments on to our staff. I hope we will be able to welcome you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kent
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 28 January 2012

We are a mature couple in our 50's and wanted to visit Portsmouth for a weekend break. Read TA reviews on this small boutique Hotel and booked at the last minute. Stayed 20/1 and 21/1. Located 10 minutes walk from many eating places which the friendly staff are happy to inform you all about...no driving. Also if you want you you can get to the Historic Dockyards in 45 minutes walk if you do not want to drive. Breakfast is great with full English or for smaller appetites great haddock or salmon. Rooms are spotless and furnished to a high standard for the money. Welcome drink and you can park here. The two ladies on duty could not have been more friendly or efficient. We would stay again and try another of the bedrooms. Very highly recommended and thanks for making our short stay so pleasurable

Room Tip: I think to get a specific room you have to book directly with them. We went through Expedia and we h...
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank herbietuffnut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficeatTheClarence, General Manager at The Clarence Hotel, responded to this review, 30 January 2012
I am delighted that you enjoyed your stay with us at The Clarence, thank you for taking the time to review your stay. As per your room tip, you were absolutley correct, to book a specific room you need to make your reservation direct with the hotel and not through a third party agent, only reservations made with us are guaranteed a specific room. We would be delighted to welcome you back in the near future and please do feel free to contact us directly to choose your favourite room. Thanks again for your kind comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Clarence Hotel

Property: The Clarence Hotel
Address: Clarence Road, Portsmouth PO5 2LQ, England
Region: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#1 Luxury Hotel in Portsmouth
#1 Romantic Hotel in Portsmouth
#3 Business Hotel in Portsmouth
#11 Family Hotel in Portsmouth
Price range (per night): ₹ 6,575 - ₹ 16,524
Hotel Class:4 star — The Clarence Hotel 4*
Number of rooms: 8
Official Description (provided by the hotel):
The Clarence is Portsmouth and Southsea's multi award-winning adults only luxury boutique hotel. This Edwardian residence has been stylishly converted to offer well designed and individually styled rooms with luxury bathrooms. All rooms offer Air-conditioning, King-sized bed & Wi-Fi. Perfectly situated just 5 mins away from all major attractions and just a few hundred yards from the seafront, The Clarence is the ideal place to stay whether it be for Business or that well earned break. The Clarence also offers guests in-room health and beauty treatments ... more   less 
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Also Known As:
Clarence Hotel Portsmouth

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