i had the misfortune of staying here recently,we had booked two double rooms and a twin,
when we arrived the first hurdle was finding the car park fortunately we never got clamped as previous visitors to the hotel.
the receptionist upgraded us to an apartment gave us the keys and we left to attend a wedding.
later that evening my partner and i returned and tried to find the apartment we went up an alleyway and were met by drunken maruding youths some shouting and swearing from the balcanies of flats, my daughter and son were returning after us.
we made the decision it was not safe and returned to the reception .
after a rude confrontation our rooms were changed there were no cups no spoons or facilities in the room.
when my children returned they went to their new room the carpet of which was soaked and they had to change again.my other daughter who was with her partner found that their room smelt of excrement i notice from previous reviews the hotel was being re-furbished some time ago im not sure what has been refurbished as the car park is still accessed via a building site and i cant see that it has been refurbished as it is definately in need of one i spoke to other guests who felt the same.i would like a refund but from previous reviews i feel that would be an impossibility
- Official Description (provided by the hotel):
- Cheltenham's most centrally located hotel. If you are relocating for work or traveling on a budget, our rooms provide an inexpensive stay without sacrificing quality or comfort. Trading as a self catering hotel. Excellently placed for high street shops, restaurants and nightlife, as well as being within walking distance of the bus and train stations. So if you are looking for a hotel in Cheltenham and don't want to pay expensive prices, give us a try. ... more less
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- Also Known As:
- Cheltenham Central Hotel