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“welcoming B&B but a little on the small side”
3 of 5 bubbles Review of Haven House

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Haven House
Ranked #75 of 153 Torquay B&B and Inns
Barnstaple
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“welcoming B&B but a little on the small side”
3 of 5 bubbles Reviewed 1 September 2011

We stayed here for 2 nights and were please with the welcome we received. There was a good choice for breakfast, which was well prepared. Our only slight grumble would be that the room was very small and had we known this when booking we would probably have booked something else or expected a lower room rate. Having said this the room did have all we needed and we would stay again depending on price and rooms available.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Rubysw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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168 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • German first
  • Any
English first
Coventry
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 16 August 2011

Nice b and b. The room was a bit on the small side and the toilet and shower room was very small, the wash basin was in the room next to the bed. Saying that though the bed was very comfortable and the hotel very clean. The breakfast was filling and the landlady (sorry don't know her name as she never introduced herself) very friendly. The hotel was not far from the seafront about a 5 to 10 minute walk. If we ever go back to Torquay we would stay there again.

  • Stayed February 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Zelda18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
1 review
5 of 5 bubbles Reviewed 25 July 2011

Just as it says on the wall outside, this is a real haven. We have stayed with Mandi & Beri on several other occasions and enjoyed every one, this time was no exception. The Haven is warm and welcoming and Mandi is a great host, she is very helpful and nothing is too much trouble. The rooms are clean and light and comfortable. If you have a special dietry request Mandi will cater for it. For anyone unfamiliar to Torquay, the Haven is close to all ammenities, ie shops, pubs, restaurants and the local sports and leisure facilities and is 10 minutes walk from the beach.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank johng91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
havenhouse, Owner at Haven House, responded to this review, 26 July 2011
Thank you so much for taking the time to review. You are such wonderful guests xxx
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Caerphilly, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 7 July 2011

Well,what a welcome to start with from the hostess Mandi.We were shown to the room which was outstanding.We were then given the grand tour of the surrounding area and places of local interest.The free parking at the rear of the hotel was a godsend.The choice of breakfast was fantastic and nothing was too much for Mandi .Would definately go back too the Haven house hotel again.AAA+++

Room Tip: Book early.
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  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank johnf63_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
havenhouse, Owner at Haven House, responded to this review, 26 July 2011
You were brilliant guest as well, thank you xx
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hereford, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 5 July 2011

We stayed at Haven House two weeks ago, and we can only speak for the room we were given, it was very small and cramped, skirting boards were very dirty and light shades were very dusty,also I have never seen such a small shower cubicle and the wash basin is only a cloakroom hand basin. Wallpaper was bubbling off the wall and a piece of the ceiling looked as if it might fall down, the pelmet had to be seen to be believed, a rough cut piece of hard board with a strip of material stuck to it, electric wires were very untidy and a backplate to one plug socket was broken off. The other rooms might have been perfectly ok, judging by the feedback (that we had checked before booking) I think we have been unlucky to get this awfull room with a view of a brick wall from the window. Mandi did offer us another room but that was as small. I know when you are on holiday you dont spend much time in the room, but it was a depressing thought that at the end of a day out that was what we were coming back to. Having had my grumble I will say that Mandi was a very helpfull host and the breakfast was ok. After two nights we decided to move on but still had to pay for the four nights we had booked. I have since received an email from Mandi telling us that the room has now been cleaned and is gleaming,and the electric socket has been replaced, and has offered us a complimentary two night stay in the superior suit, which we have declined, as nothing makes us want to go back there. I think we should have been re-embursed with the two nights that we paid for but didnt stay, as we didnt get what we paid for and what is advertised.

Room Tip: When booking ask for one of the large rooms,
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  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank piperannie2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Haven House

Property: Haven House
Address: 11 Scarborough Road | (also known as Haven Hotel), Torquay TQ2 5UJ, England
Region: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #75 of 153 B&Bs / Inns in Torquay
Price range (per night): ₹ 4,233 - ₹ 5,726
Number of rooms: 6
Official Description (provided by the hotel):
Spotless and tastefully decorated family owned guest house. Situated in a quiet conservation area, we are a few minutes walk away from beach, theatre, harbour, shops and Riviera Centre. All rooms are en-suite, with all the usual refinements and freeview TV. To maintain a high standard of cleanliness, non smoking and no pet rules apply. A full breakfast is included along with free guest parking. The stunning Devon coastline, and delightful Dartmoor are on our doorstep. ... more   less 
Also Known As:
Haven House Torquay, Devon

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