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“Great pool!” 4 of 5 bubbles
Review of TLH Leisure Resort

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TLH Leisure Resort
Ranked #41 of 89 Hotels in Torquay
Certificate of Excellence
Bristol
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great pool!”
4 of 5 bubbles Reviewed 8 April 2012

Enjoyed a 3 night short break, lovely big family room. Very clean. Great facilities including pool and spa.

  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BristolEmma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jgarside, General Manager at TLH Leisure Resort, responded to this review, 9 May 2012
Thank you for taking the time to post your review. Kindest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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330 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (71)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Plymouth, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
3 of 5 bubbles Reviewed 20 February 2012

just got back from weekend and stayed at the toorak this time which is more expensive than the carlton....really feel this hotel is no better and dont understand how they can charge more the food at the carlton was out of this world we felt the food at the toorak was rushed and not the same quality....our beds were made but there was no coffee or milk left we never had any toiletries in our room i know thats not what you pay for but its basic finishing touches especially when you are paying so much all that said the facilities are great everything under one roof. But wont be staying again

Room Tip: as long as you have roberta cleaning your room you should be fine my daughter had her and she did a...
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  • Stayed February 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank ianshirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jgarside, General Manager at TLH Leisure Resort, responded to this review, 9 May 2012
Thank you for taking the time to post your review. I am sorry that some complimentary items seem to have been missed from your room during your stay. The Toorak food offering is usually regarded as very high quality. We will use your feedback to improve on our dining experience. We have obviously got the service wrong on this occasion as efficiency has come across as rushed and this is not our intention. Again thank you for your review. We do hope you decide to visit our complex again. Kindest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Monmouth, United Kingdom
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 19 February 2012

We wanted a cheap few nights away over half term with our four year old and picked TLH. We were nicely surprised at how pleasant our stay was! The room was clean, comfortable, and spacious. The facilities were very good and very convenient. The pools were fun, although by the end of the day the floors could definitely do with a clean! The inclusive dinner was acceptable, definitely plentiful, and our four year old loved getting his own dinner from the children's buffet. The stars of the show have to be the staff - enthusiastic, pleasant, polite, helpful and cheerful without exception. Will definitely consider going back if I am looking for a few days in or around Torquay.

Room Tip: Away from reception or stairwells
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  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank caroloha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jgarside, General Manager at TLH Leisure Resort, responded to this review, 9 May 2012
Thank you for your review. It is always nice to read positive review relating to our customer service. We work very hard to get this right. Kindest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 1 February 2012

We have been to this hotel several times now. We have two children aged between 3 and 5 and I love the fact that this hotel allows them to attend their childrens entertainment without us being present during the evenings to give us well needed ADULT TIME. The pools are excellent and food good. Good value all round.

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LucyHarryHolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jgarside, General Manager at TLH Leisure Resort, responded to this review, 9 May 2012
Thank you for taking the time to post your review. Kindest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Taunton, United Kingdom
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 5 January 2012

We spent a weekend at the Toorak. We had a disabled room on the ground floor near the reception. When we saw our room we thought we woulod have no sleep from the guests going back to their rooms but we were woken up more by the staff as their door was almost opposite and they did not seem to realise that talking outside might wake their guests so i would check this if you need a ground floor room. The food for the xmas party was better than last year but the breakfast was a bit hit and miss, poor quality and not always cooked well but there is plenty of cereal and toast etc so you have plenty to eat.All in all this is a large complex of hotels and you have access to all the facilities, the xmas weekends are one of the cheapest so with a good group of people a great weekend.

Room Tip: Watch the disabled rooms
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  • Stayed December 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank saffery33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about TLH Leisure Resort

Property: TLH Leisure Resort
Address: Belgrave Road, Torquay TQ2 5HL, England
Region: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Torquay
#19 Luxury Hotel in Torquay
Price range (per night): ₹ 9,105 - ₹ 10,481
Hotel Class:4 star — TLH Leisure Resort 4*
Number of rooms: 431
Official Description (provided by the hotel):
This lively resort encompasses the Derwent, Victoria, Carlton & Toorak Hotels with on-site access to an extensive range of indoor and outdoor leisure facilities, together with nightly entertainment and dancing. Enjoy indoor and outdoor swimming pools, a luxury spa, gym, huge indoor games arena, daily kids club and a daily activity programme. Bowling and dancing holidays a speciality. Close to sea front and town centre, ideally placed for exploring the English Riviera and beyond. ... more   less 
Also Known As:
Tlh Leisure Hotel Torquay
Tlh Leisure Torquay
TLH Leisure Resort Torquay, Devon

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