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“Fantastic weekend”
Review of TLH Carlton Hotel

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TLH Carlton Hotel
Ranked #27 of 87 Hotels in Torquay
Certificate of Excellence
Reviewed 6 June 2012

This was my second visit to the Carlton Hotel, and again was not left dissappointed. The kids love it and the hotel staff go out of their way to cater for your every need. The restaurant staff especially very helpful and friendly (Micheal Hall and Daniel also others but unfortunately did not get names) were absolutely brilliant. Will be making the trip again next year and highly recommend to others to visit.

  • Stayed: June 2012, travelled with family
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1  Thank Beccy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonMgt, General Manager at TLH Carlton Hotel, responded to this reviewResponded 9 June 2012

Many thanks for taking the time to post your feedback.

I have passed your comments onto Michael and Daniel. I am glad you all had a great time and we look forward to welcoming you again.

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Reviews (610)
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447 - 451 of 610 reviews

Reviewed 17 May 2012

Just love the line dance weekends at the Carlton. Really nice hotel with friendly staff and excellent facilities. Brilliant ballroom with panoramic views of the bay and a nice dance floor. Chris Jackson hosts a busy weekend of linedancing suitable for most everyone providing for a wide taste of music from traditional country to the latest pop. Dancing to requests throughout both Friday and Saturday evenings and optional morning workshops, what more could a dancer want? For those needing a quieter afternoon the lovely sea front and shops are nearby. Always great to meet up with other regulars and to make new friends at these events. Shame only two weekends a year! Certainly I'll be back in November.

  • Stayed: May 2012, travelled with friends
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1  Thank Bill D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonMgt, General Manager at TLH Carlton Hotel, responded to this reviewResponded 19 May 2012

Thank you for taking the time to post your feedback.

I am glad to read you had a great weekend on the linedance event we recently held. At present we hold 2 a year with Chris, mainly due to availability of weekend accommodation, but we do host a year round programme incorporating all styles of dance breaks which are available to view on our website.

We look forward to seeing you again in November.

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Reviewed 15 May 2012

Re-visited this Hotel complex with friends (their first time) for a Line Dance week-end - NO complaints - good food - attention - Excellent holiday complex with all facilities- We found other amenities that we did not find on our last visit - Booked for return visit in November- Cannot fault this complex- Well done- Many thanks

Room Tip: Corner family rooms tend to be larger- we had 1 double + 1 single bed -our friends across the corrid...
  • Stayed: May 2012, travelled with friends
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1  Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonMgt, General Manager at TLH Carlton Hotel, responded to this reviewResponded 19 May 2012

Thank you for posting your feedback about your stay at the Carlton.

I am pleased to read you had an enjoyable weekend and we look forward to seeing you again for your 3rd visit.

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Reviewed 13 May 2012

3 generations of family have visited TLH over many years, myself for the first time 11 years ago. I bought my partner to stay at The Carlton for the first time in 2007, since he had also enjoyed a childhood full of memories n the English Riviera and he too fell for the charm and quality of this wonderful establishment.
On a personal level, it is rich with sentiment and happy memories, but for the wider audience, offers a breadth of facilities and entertainment in a jewel of a setting, with an outstanding team providing exceptional hospitality and attentiveness at all times. There are plenty of activities to enjoy, catering for all ages and tastes and in a wonderfully convenient and beautiful setting overlooking the bay.
Over the years, we have been amazed at how there have been welcomed into the hotel like old friends and how he staff have always managed to surpass our every expectation and it has become our home from home.
In April we bought over a hundred family and friends to share in our wedding day at a venue deeply entwined in our hearts and our backgrounds and without a doubt, we celebrated the best day of our lives for which we cannot possibly thank lee, joss, mark, mikke, Alex and the team at The Carlton enough.
Joss and her team made the planning and preparation so simple, particularly since we ourseves were 150 miles away, and took everything on board to create the perfect setting. They were able to accommodate our wide and varied demands For our guests, ranging from 3 months to 90+ in age, making everyone feel welcome and supporting the high spirits of the occasion. The day ran absolutely like clockwork and our guests too felt very much at home and deeply welcomed, sharing our high praise for a very special hotel and team who were willing to go above and beyond at all times.
You can travel far and wide and stay in 4 or 5 star hotels across the globe but will struggle to exceed the welcome and hospitality that you will find in the real English Treasure; thanks everyone - we'll be back again in a heartbeat and look forward to making many more memories in the years to come!

Stayed: April 2012, travelled with family
Thank bambigreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonMgt, General Manager at TLH Carlton Hotel, responded to this reviewResponded 19 May 2012

Thank you for your review about your wedding weekend we recently hosted at the Carlton.

I have shown your review to the team and they were really thrilled by your comments and that we made your weekend so special.

It was an absolute pleasure looking after you all and getting to meet your family and friends.

We know you will be returning again and we look forward to seeing you soon. Best wishes to you both for you future together.

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Reviewed 9 May 2012

Just got back from a 5 day break at Torquay wher we stayed at the Carltom which is part of the TLH complex with three other hotels(Derwent,Victoria and the Toorack).
We didnt book the hotel as it was part of a dancing weekend as n ormally we go for 4 of 5 satr hotesl but although the hotel is only 3 star the staff certainly gave 5 star treatment.The dining room staff in particular were very attentive and the service was excellent ,no waiting or compalints about cold food evrything ws just right and far better than some 4 or 5 star hotels I haved stayed in.
The menu consited of table de hote but also al la carte was availabe and you could pick any course from the al la carte and pay the supplement but we found that there was sufficeinet choice on the table de hote so we only usde the al la cate once.
The hotel is ideal for all ages as the complex has many daily and evening activities and entertainment.In the centre of the hotel's complex is an area calloed the Aztec Spa which contains swimming pools,plus psa facilities and a very good eating area that caters for snacks and meals.Whilst the weather wasnt very good while we were there,there is an outdoor pool area with plentyof room for sunbathing with adequate sun loungers.
In the afternoon there is tea and cakes served in the Derwent's Starlight lounge and various types of dancing if your up to it.
In the evening we had a private part for dancing on three nights but on the other two nights the evening entertainment was very good with a comedian/singer one night and a singer and very good comedy magician on the other.
We booked a room with a sea view( 205) and it was a family room with a double and asingel but it was clean and the bathroom was of a very good standard.If there was a small critcism it was that they didnt replenish the soap very well but as we had our own it didt matter the only other minor criticism I could make is that the stair and hall areas look a bot tired and need updating.
Otherwise I would recommend this hotel for all ages and particularly familes in the summer months.

Room Tip: I would choose a high floorwe were on the second and nobody was above us so no creaky floors and the...
  • Stayed: May 2012, travelled as a couple
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Thank malc_hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonMgt, General Manager at TLH Carlton Hotel, responded to this reviewResponded 19 May 2012

Thank you for taking the time to post your feedback on your recent stay and thank you for the compliments comparing us to 4 and 5 star hotels you have previously stayed in.

All the team at the Carlton work hard to offer the best service we can to our guests and it is great to read comments like yours.

We look forward to welcoming you again.

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Additional Information about TLH Carlton Hotel

Address: Falkland Road, Torquay TQ2 5JJ, England
Region: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool
Hotel Style:
#4 Spa Hotel in Torquay
#19 Family Hotel in Torquay
#34 Romantic Hotel in Torquay
Price Range: ₹ 6,959 - ₹ 11,309 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — TLH Carlton Hotel 3*
Number of rooms: 65
Official Description (provided by the hotel):
Part of TLH Leisure Resort, this lovely 3 star hotel and Spa has an extensive range of indoor and outdoor leisure facilities including luxury spa, swimming pool, gym, fitness studio, bistro and games arena with entertainment on site. Ideal for couples and families. The hotel offers spa, health and fitness breaks and dancing holidays. Close to the sea front and town centre, it is ideally placed for exploring the English Riviera and beyond. ... more   less 
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Also Known As:
TLH Carlton Hotel Torquay, Devon

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