Encouraged by (most of) the reviews, my boyfriend and I headed over for cream tea. We were served the tea very quickly but had a long wait for the rest (scones, jam, clotted cream). We had to remind them we were still waiting! As we paid, we asked for a bag to take away our one uneaten scone and then received incorrect change. She charged us for the scone. I explained that it was one of the scones from our cream tea -- apparently my American accent was difficult for her to understand because I kept having to repeat it to her. She eventually gave me the correct change...in small coins! Cream tea was good enough and they have a blackboard with a variety of appealing offerings for lunch. However delicious, I can't recommend them -- service and attitude were poor!