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Reviewed 11 August 2015

The Hotel Inspector would have a field day at The Lugger!
Tired, cheap furnishings, bed & shower clean, good location, parking for 4 cars and a skip until Sunday when a Bouncy Castle takes preference. Breakfast staff pleasant, completely ignored at departure by management. You pay on arrival, not departure - the chances are you may ask for a reduction!!
Would I revisit? No.

Date of stay: July 2015
1  Thank CeltWestMidlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2015 via mobile

Staff were all very friendly and helpful. When we checked in, we were directed to the very large room, which contained a king and three single beds. Unfortunately the furniture was in a poor state - one of the two bedside tables was close to toppling over. There were no bedside tables at all for the king bed, and no working bedside lamps (there was only one in the whole room and it didn't work). The bathroom was basic and very small, but everything functioned as it should. The beds themselves were quite comfortable.

Date of stay: August 2015
Trip type: Travelled with family
Thank partyoffivefromaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2015

Unexpected stay en route to Scilly, booked first and then saw largely bad reviews and thought oh dear.
Reality was that for the budget price I had a lovely room, a super carvery meal, a relaxing drink on a lovely terrace adjacent the sea, and a nice chat to friendly staff.
Highly recommended - what do the moaners expect for this price?

Date of stay: July 2015
  • Trip type: Travelled solo
    • Value
    • Rooms
    • Service
1  Thank ANDY K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2015 via mobile

Parts of the hotel have been renovated nicely and the view is fantastic but unfortunately our room (family room with seaview) had not been updated (or thoroughly cleaned- think bird poo on windows and mouldy curtains) for about 50years- (think psychedelic carpet and a bulk buy on yellow paint!) There is no sink in the bathroom or window in the children's seperate part of the bedroom either. The receptionist demanded payment on arrival and explained had made a mistake so instead of agreed £130/night (still overpriced) she now wanted £180/night! The serving staff were wonderful though and only reason I gave more than 1*.

Date of stay: July 2015
Trip type: Travelled with family
Thank DH1104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2015

This looks good from a location point of view. However the decor is very dated, moldy curtains and wall paper falling off. Sink in the bedroom and not the bathroom. The staff in the bar were really friendly and helpful. However I can't say the same for the woman on reception. This hotel has great potential given its location and the nice room sizes shame its not up to standard

Room tip: Get one of the refurbished rooms at the front of the hotel.
Date of stay: July 2015
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank Andrew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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