Very Grand Hotel, Location amazing, the staff were nothing short of excellent, breakfast was the best ever, a multitude of choices, they need to sort out the room service time as the kitchen was closing and nothing indicated this on the room service menu, also received white bread in place of brown !!!!!!!
Thank you for taking the time to leave us a lovely review, we're so pleased you had an excellent stay and made the most of our fantastic location.
Thank you for the feedback with our room service timings being communicated clearly and sorry for the mistake with the bread choice.
We look forward to welcoming you back soon!
Warm regards,
Cath
A large old fashioned hotel that has been extensively upgraded. Stayed for three nights in a sea view room and enjoyed every moment. Newquay town is not very exciting but the beaches are fabulous and the local area gives you lovely walks. We enjoyed Padstow and the coast more and the National Trust house - Trerice as well. Food was excellent, staff enthusiastic and helpful and breakfast could not be faulted.
Thank you for leaving us this brilliant review Andrew, we're so pleased to hear you enjoyed every moment of your stay. It's great you enjoyed our fantastic location with great beaches, coastal walks and day trips to Padstow and Trerice National Trust House.
We very much look forward to welcoming you back again soon.
Warm regards,
Cath
We had a wonderful night here for my partner’s 50th birthday treat. A lovely friendly welcome from the lady on reception, a gorgeous sea-view room with a balcony and a great dinner. The building has an impressive and stylish interior, and every member of staff we met was professional and helpful. Alan and Christian in the Silks Restaurant for dinner were particularly wonderful! We would definitely stay here again, a short walk to the end of the Headland, and around to Fiscal Beach is recommended.
Thank you kindly for taking the time to leave a lovely review. We're so pleased you celebrated your partners 50th birthday with us and had a wonderful time.
We've passed your comments over to our staff and Christian and Alan were especially chuffed to hear they made your dinner so special. We can't wait to host you again on your next visit - do consider joining our 'loyalty programme' if you haven't already so we can send you a monthly offer to redeem. Reception can assist in adding you to our loyalty mailing list.
Warm regards,
Cath
Great staff food and room brilliant hotel.definitely would stay again very accommodating also pool and facilities great location and surroundings breathtaking I would recommend it to my family and freinds .
Thank you for taking the time to leave us this fantastic five-star review, we're so pleased you found our accommodation and facilities brilliant and enjoyed our breathtaking surroundings.
We look forward to welcoming you back soon.
Warm regards,
Cath
Myself, my wife and my parents stayed here for the second time, for 3 nights from April 15th. We use the hotel mainly as a base from which we explore Cornwall, and the positioning of the hotel is very good for that. We all believe that this hotel itself is brilliant, the rooms are clean, well laid out and the beds very comfortable. If like us you take up the breakfast included option, then you won't be disappointed. The options available to you are immense, you can have anything from yogurt to a complete fry up and everything in between. The onsite restaurant is also excellent, offering a good variety of options from the menu. The best thing we find with this hotel is the staff. From the moment you enter, to the moment you leave, nothing is too much trouble for these staff members, they are all very friendly, whilst also very professional at all times. The cost of staying here is expensive, but more than worth it, we will definitely be coming back to this hotel again.
Thank you for leaving us this stunning five-star review, our team were incredibly chuffed to read your comments on how much their friendly and professional hospitality lead you to have a fantastic stay in Cornwall.
We're so pleased you chose to stay with us again and we thoroughly look forward to welcoming you back next time. Do be sure to join our 'loyalty guest' programme where we send a monthly email with an offer for loyalty guests to redeem. Reception can assist in adding you to this mailing list if you give them a call on: 01637872244
Warm regards,
Cath
