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All reviewssilver servicetolcarne beachturret roomsea viewtraditional hotelfamily run hotelbit datedthe cliffthird floorgreat positionlarge roomfamily roomswimming poolbooked this hotelfriendly hotelbed and breakfastcooked breakfast
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Reviewed 13 November 2016

We stayed at the hotel for a dance weekend. Our first room was 160 and it was like going in to 70's time warp complete with orange sink in the bathroom, anaglypta wallpaper, single glazed (cracked) windows. We asked for another room and got 152 which was bigger and better with double glazing and we jumped forward in time probably to the 1980's complete with badly worn carpet (with hole) and an antiquated shower mixer where you had to turn each tap to get the right temperature that took ages. Everywhere was showing real signs of age, even in the public areas. They also took the step of closing the bar by the dance floor which meant that everyone had to go to the main bar to get a drink. On the plus side the service in the hotel was very good as was the food. Best Western really need to invest some money in what was once and still could be a great hotel.

  • Stayed: November 2016, travelled as a couple
    • Value
    • Sleep Quality
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Thank M00sej00se
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWHB, Managing Director at Best Western Hotel Bristol, responded to this reviewResponded 14 November 2016

Thanks for posting a review following your stay. I am sorry that there were problems with your bedroom and I am pleased we were able to allocate you a much larger room. Last winter we spent a lot refurbishing bedrooms and this will be the case this year. I wish Best Western would provide funds for refurbishment but as all the hotels are independently owned that is our responsibility! We normally only open our second bar when we have larger groups but we will discuss this with your organiser for next year. I am very pleased that you found the service and food were very good.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2016

  • Stayed: November 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Best Western GB
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 8 November 2016

Just stayed overnight for a function,room clean, spacious & comfortable,food delicious & the service was excellent, would recommend to anyone. Beautiful location overlooking Tolcarne beach, staff friendly & helpful

  • Stayed: November 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Joanderson2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2016

Excellent function again for 80 people. Silver service is rare to see these days. Excellent service with plenty of staff. High standard of food as well. Accommodation and breakfast were of the same standard.

  • Stayed: November 2016, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank 345andy789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2016

Stayed here for a long weekend - our first stay. I can only reiterate what other reviewers have said - traditional in the best sense - staff efficient and friendly, food first class - indeed as previously stated - poached eggs are a good test of any kitchen - and the ones served up here for breakfast were perfect. On our first evening there was a big function in the hotel - Cornish Drama Association - they were in the large dining room. We were in a smaller side room but in no way was the service inferior which does sometimes happen on these occasions. We will certainly stay again at this hotel

Room Tip: It has to be a sea front facing room!
  • Stayed: October 2016, travelled as a couple
    • Sleep Quality
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Thank Brian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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