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Review of Rabbits Warren

Located on a small complex with shared use of the heated pool from May to Sept
Bookings for this home are first-come, first served. Lock in your dates before they are gone
Located on a small complex with shared use of the heated pool from May to Sept
Polperro - just over 1 mile away - a picturesque harbour village with plenty of pubs and restuarants Living area with comfy sofas
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Average
3 reviews
Located on a small complex with shared use of the heated pool from May to Sept
Polperro - just over 1 mile away - a picturesque harbour village with plenty of pubs and restuarants
Living area with comfy sofas
Dining area
Modern kitchen well equipped to self cater
Double bedroom
Twin bedroom
Shower room with toilet
This property is not available for these dates.
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Overview
Bungalow -
2 Bedrooms, 1 Bathroom, Sleeps 4
Looe, Cornwall, England

Reviews from our community

Average - based on 3 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
English first
Any
English first
Hebron64
Basingstoke, United Kingdom
2 reviews
“Do not stay at this cottage as it is not up to basic standard of safety or hygiene”
Reviewed 1 July 2015 for a stay in June 2015

Sadly the pictures of this cottage were not the reality, although the surrounding areas and pool were cleaned and maintained daily the cottage itself was grubby, skirting boards filthy, dusty cobwebs and spiders in almost every corner, a very horrid damp smell and a dehumidifier living in the corner of the main room humming away.....not usual to expect in your holiday rental? The smoke alarm didn't work, although when we complained on returning from our stay we were told it had been working the weekend before? Slugs every morning in the kitchen area and a general feeling of muckiness. Would I stay here again.....definitely not!

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Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The pool and surrounding areas
Liked least: The rental property.....just not up to basic standard
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
2 Jul 2015
I was expecting this review having already received the complaint you made after you arrived back home. As already explained as you decided not to raise any of the issues you experienced while you were in the cottage so they could first of all be investigated and where necessary dealt with, I am powerless as an agent to put anything right. To exagerate the poor cleanliness in this manner, which was originally restricted to the dusty skirting board you found when you decided to move the sofa to a new position in the lounge area, makes me question your motive. You said you were concerned about the smoke alarm that didn't work and the 'out of date' fire blanket. As explained fire blankets do not go out of date and the smoke alarm was tested before and after your arrival and found to function correctly............now it becomes clear why you made no effort to contact anyone while you were there. I am very sorry the cottage did not meet your expectations and even more sorry you chose not to get these matters dealt with while you were there.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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2 guests
Adults2
Children0
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