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All reviews grab and go race course the penthouse car park kitchen area city centre self catering hot drinks race track perfect location complimentary breakfast coffee machine limited parking air con great place to stay per day bathroom door
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Reviewed 12 October 2020

Fabulously clean hotel, large rooms, all the facilities you need for a short stay, car parking available and near to the town, Check-in staff were very efficient, we spoke to Yamila who was very professional and very pleasant, will hopefully be back soon

Room tip: We had a 3rd floor, racecourse facing room
Date of stay: October 2020
    • Location
    • Sleep Quality
    • Service
Thank Nethertonwolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie Higginson, Other at Roomzzz Aparthotel Chester City, responded to this reviewResponded 14 October 2020

Dear Nethertonwolf

Thank you for such a great review.

We are so pleased that our hotel and facilities exceeded you expectations during your visit to Chester. I will certainly pass on you comments to Yamila who i am sure will greatly appreciate the praise.

We look forward to welcoming you back to Roomzzz Chester in the future.

Kind regards

Katie Higginson
Assistant Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2020

We stayed here for 2 nights and the rooms are great, everything you could need, full kitchen tv, safe, iron and board, air conditioning. reception staff are very friendly and there is a hot drinks machine in reception for you to use anytime. They do a breakfast to go which is a couple of Danishes with juice and fruit. Would definitely return next time we stay in Chester. Really great location .

Date of stay: September 2020
Thank suegg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie Higginson, Other at Roomzzz Aparthotel Chester City, responded to this reviewResponded 30 September 2020

Dear suegg

Thank you for taking the time to leave your fantastic review.

Your feedback will certainly be helpful for our future guests and its great to hear that you will be staying with us the next time you visit Chester.

We look forward to welcoming you back to Roomzzz Chester in the near future.

Kind regards

Katie Higginson
Assistant Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2020

Great location in a brilliant city.
Just a few unfortunate glitches with the accommodation on this occasion, but the staff were very helpful in sorting them out.
Roomzzz apartments are a great idea and this slightly disappointing experience won't stop me staying there again.

Date of stay: September 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Road425724
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie Higginson, Other at Roomzzz Aparthotel Chester City, responded to this reviewResponded 21 September 2020

Dear Road425724

Thank you so much for taking the time to leave your review.

I'm sorry to hear that you stay was disappointing on this occasion, guest feedback is really important to us so I would like to hear more about the issues that left you feeling like this. Please feel free to contact myself at the hotel, chestercity@roomzzz.com to discuss further.

I look forward to welcoming you back to Roomzzz Chester in the future, where i hope you will find the experience much more positive.

Kind regards

Katie Higginson
Assistant Hotel Manager

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Reviewed 8 September 2020

Me and my husband stay in Chester a 2/3 times a year and visit our fave restaurant 1539 for special occasions. Roomzzz was perfect for this as it is over the road. We had a grande studio and it was more than spacious enough for us both for 3 nights. The hotel staff were lovely and friendly and the complimentary breakfast was lovely also with free hot drinks machine 24/7. The hotel is a great location we ate and drank out everyday didn’t need the car once. Will definitely be booking again

Date of stay: September 2020
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank ROWLO79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie Higginson, Other at Roomzzz Aparthotel Chester City, responded to this reviewResponded 9 September 2020

Dear ROWLO79

What an amazing review!! Thank you so much for taking the time to leave your feedback.

We are so pleased that we will now be accommodating you on your return visits to Chester. 1539 is located at Chester racecourse just a stones throw from our hotel and is very popular with our guests because of the location. Why not make one of your occasions that little more extra special by booking one of our penthouses with balconies that over look the racecourse for next years racing. You can visit our dedicated website where you can find all our up to dates rates.

We are looking forward to welcoming you back to Roomzzz Chester soon...

Kind regards

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Reviewed 7 September 2020 via mobile

I was lucky enough two win a 2 night stay at Roomzzz Chester! I stayed with my husband and three year old son and we had a fantastic time. We were in a grande plus room which was very spacious with a lovely little pull out bed for my son. The unlimited coffee machine was very welcome as was the grab and go breakfast. The receptionist even remembered what flavor yogurt I wanted on the second morning. The bed was super comfy and the telly that swivelled round so you could watch in bed or on the sofa was a nice touch. The hotel is in a great location, within walking distance to bars, restaurants and shops and driving distance to many child friendly attractions. Thank you Roomzzz we will be back!

Date of stay: September 2020
Trip type: Travelled with family
Thank salipritch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie Higginson, Other at Roomzzz Aparthotel Chester City, responded to this reviewResponded 7 September 2020

Dear salipritch

WOW! Thank you so much for taking the time to leave such a great review.

Our staff pride themselves on great customer service so its great to hear that this made your winning stay even more special.

Chester is a beautiful city with lots to offer for families, even through these uncertain times. Please visit our dedicated Roomzzz website where you will be able to find all our up to date rates and offers for booking your return stay with us.

Kind regards

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