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“Caring, helpful owners”
Review of The Saddle Inn

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The Saddle Inn
Ranked #6 of 76 Chester B&B and Inns
Certificate of Excellence
Reviewed 4 January 2018

My family and I stayed for one night (we had booked 2 rooms but had the choice of 3) whilst visiting family during the Xmas week. We found the owners to be very professional and very helpful. The rooms were very clean and tidy and had everything we needed. Breakfast was fantastic using top quality ingredients. The town centre was a little noisy as we walked back to the Inn but this didn't mater as a peaceful night sleep was had by all because the Inn is nicely positioned, just 2 minutes walk from the town centre.

There is a little parking suitable mainly for drop off, though, I did notice some cars parked overnight behind the Courts building. We parked over the river in a nice residential area (10 min walk).

We will be coming back.

Room Tip: Didn't see any signs of facilities for disabled, eg, access
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  • Stayed: December 2017, travelled with family
    • Location
    • Rooms
    • Service
1  Thank JONNYLPD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca_DaviesGM, Manager at The Saddle Inn, responded to this reviewResponded 6 January 2018

Dear Guest,
Thank you for taking time to write a review for The Saddle Inn.
We are so glad that you enjoyed your stay with us and I will pass on your kind comments to the staff.
We are very lucky to have such a great location close to the City and it's great to hear that you will be visiting us again.
Happy New Year and Kind Regards
Leigh

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9 - 13 of 271 reviews

Reviewed 31 December 2017

great pub
bands on every Saturday night - but who sets up the speakers / sound you can not hear the singer its just noise
the sound from the speakers sounds like its from sashio speakers from the 80s

please get someone who knows what they are doing for the bands or get someone to stand 15 / 20 feet away and listen to a test song / sound quality

way to loud and awful noise its a shame because i have herd some of the bands in other venues and they are good - singers / musicians.

  • Stayed: December 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Liza E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2017

We stayed here for a birthday celebration in Chester. Lovely and clean room. Bathroom spotless and breakfast was great. Was greeted by Emma who took care of everything.Would definitely recommend this hotel for value for money.

Stayed: December 2017, travelled as a couple
1  Thank iancarroll67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca_DaviesGM, Manager at The Saddle Inn, responded to this reviewResponded 6 January 2018

Dear Guest,
Thank you for your review, I will pass on your thanks to Emma.
Its great to hear that you enjoyed celebrating your birthday with us and will recommend The Saddle Inn.
We hope to see you again soon, Happy New Year
Best wishes
Leigh

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Reviewed 18 December 2017 via mobile

Booked a couple of nights here for a break and a visit to Chester. Lovely place, room cosy and spotlessly clean, private bathroom and toilet just across the (private) small landing. Felt homely.
Staff were lovely, especially the young man who took us to our room and served us later. Breakfast was awesome! Beautifully cooked Full English, generous portion sizes ++. Other half had veggie alternative which was reportedly equally as nice. Other choices of food available, hard to pass up on such a lovely FE though. Wifi free and no problems with that.

We were lucky it was quiet the days we stayed so we had a few quiet beers in the bar at night. Again lovely service. In truth can’t fault the place itself. Very close to town centre (5mins walk). Only negative was the lack of parking at the hotel, nearby car park available but possibly awkward at certain times of the day. Enjoyed our stay, many thanks to staff, highly recommend.

Stayed: December 2017, travelled as a couple
1  Thank jmmo44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thesaddleinnchester, Manager at The Saddle Inn, responded to this reviewResponded 19 December 2017

Dear Guest,
Thank you for your review, I will pass on your lovely comments to Chef and Kane.
We do try to make all our residents experiences comfortable, a home from home so it's lovely to hear that you have enjoyed your stay with us and would recommend The Saddle Inn.
With regards to parking, I am sorry we could not accommodate you but as stated the car parks are close by and we do have 20% discount tickets for the NCP.
We look forward to hosting you again, best wishes Leigh.

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Reviewed 17 December 2017 via mobile

What a lovely night again in the Saddle Inn live music and pub open till 2.30am breakfast very good ,bed room I stayed in number 4 is the largest in the Inn room nice and warm
I would recommend if you like pubs instead of hotels this is the one to stay in Chester easy walking in to town and the racecourse for party's , the only down fall is no parking so have to use public car parks which are just down the main road .....

Stayed: December 2017, travelled with family
1  Thank Peter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thesaddleinnchester, Manager at The Saddle Inn, responded to this reviewResponded 19 December 2017

Dear Peter,
Thank you for revisiting The Saddle and writing your review.
I am glad to see that you enjoyed your stay with us again and would recommend us as a place to stay in this beautiful City.
Unfortunately we cannot offer parking but the discount tickets we have for the NCP I hope go a little way to lessening the expense.
We hope to see you again soo, best wishes, Leigh

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Additional Information about The Saddle Inn

Address: 21 Grosvenor Street, Chester CH1 2DD, England
Region: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #6 of 76 B&Bs / Inns in Chester
Price Range: ₹ 6,044 - ₹ 11,637 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Saddle Inn 3*
Number of rooms: 9
Official Description (provided by the hotel):
The Saddle Inn is located close to the amenities of the city centre and the racecourse and are ideally situated for you to enjoy a fun-filled weekend stay or a relaxing drink or meal with friends and family. The public areas on the ground floor have undergone a complete refurbishment offering our customers a stylish and welcoming environment. A newly designed bar area is sure to impress offering a wide range of draught beers, cask ales, spirits, wines and cocktails. The newly appointed dining area offers a range of home cooked food including light bites, pub classics and a traditional Sunday Roast offering. You can also relax in our lounge area and enjoy a coffee or speciality tea and make use of the free wifi. (Please check with us for our food opening times) The Saddle Inn, newly established in 2014 is in a fantastic central location that enables our guests to truly immerse themselves in the city's thriving cultural landscape. The Saddle Inn is a large historical building which is located near the Roman amphitheatre. We are situated next to the museum and also within walking distance of the race course and shops. All our rooms come with comfortable en-suite or private facilities including: Tea & coffee making facilities, TV with freeview, ironing facilities available by request, hair-dryer by request, fresh towels, complimentary toiletries and free WiFi internet access in the public areas on the ground floor. We are also available for private dining and private functions please contact us for details to make your celebration a special one. ... more   less 
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Also Known As:
Chester Bells Hotel Chester
The Saddle Inn Chester, Cheshire

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