The staff were very friendly and helpful and the location of the hotel was great. Air con was a perk, it was very quiet at night and the breakfast was nice too.
We were however disappointed with the cleanliness of our room, it definitely didn’t live up to the ‘clean promise’ that IGH are meant to have put in place during Covid. It was very dusty, we had finger marks and smudges all over the bathroom and dirty glasses. There were also cigarette burn marks on the duvet cover. We noticed a lack of hand sanitiser around the hotel bar at the lobby/forge restaurant, most empty.
I know a lot of businesses are finding it hard to get staff at the moment so it may just be due to shortages or new members?More
- Free Wifi
- Room service