We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice enough”
Review of Prezzo - Ely

Prezzo - Ely
Ranked #21 of 111 Restaurants in Ely
Cuisines: Italian, Pizza
Dining options: After-hours, Breakfast, Reservations
Restaurant details
Dining options: After-hours, Breakfast, Reservations
Reviewed 1 week ago via mobile

Visited Ely Prezzo with the family. It was really cold at the table we were shown to: it was right by the main door, which was of course in regular use. The waiter and manager were really helpful when we asked to move, and they set up a table further into the restaurant. The food was good, service friendly and speedy, it was not too busy, and my fussy children were catered for! All good. He spaghetti and meatballs is good!

Thank Justin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (430)
Traveller rating
Traveller type
Time of year
Language

5 - 9 of 431 reviews

Reviewed 2 weeks ago

When we arrived the restaurant was very busy, but we were met by courteous and helpful staff who took a booking. We returned in 30 minutes. The meal was excellent, beautifully cooked and presented. The staff without exception were friendly and very efficient. No service charge added just the opportunity to reward good service with a tip. Very pleasant atmosphere. Not sure if there are alternative options but if you have difficulty with mobility the facilities are up a flight of stairs, access to the restaurant which is on one level on the ground floor would be fine. WiFi access was a little weak. Good free parking (up to 2 hours) a short walk away but it is fairly small, quite tight for larger cars and busy, there are other options nearby though Good gluten free options, reasonable prices excellent unhurried service. All in all a really good experience and will return.

    • Value
    • Service
    • Food
Thank Neil576
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

The service was appalling, we waited for ages to get drinks, meals were passed over the table instead of being served. Parmesan was grated over the table and my lap! Main course brought out before starters were cleared. We had to ask for everything, in need of some serious staff training.
Toilets were dirty.

1  Thank Pam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Very nice atmosphere and great place to eat- pleasant staff the service was adequate albeit a bit slow.

Thank Debra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

We visited this restaurant for dinner on a Monday evening at 8.45pm. The service was leisurely and unhurried but that wasn't a problem until we were given our desserts plus a bill and then the waitress seemed suddenly to be in a hurry and to ask us how we would pay - before we'd eaten even a mouthful of dessert. The next table fared even worse - they were given their bill as their main courses were put in front of them. Understandably, they complained that they were being hurried. The manager came over and said that the restaurant must close by 10.30 (nobody had mentioned this before) and therefore everyone would have to finish up by then. The people at the next table said that their meal had been spoiled by this, and the manager cheekily replied "do me a favour, don't come back". I'm guessing that he and his waitress were having a bad day, and I'm guessing that the lack of other customers suggests that this restaurant might be on a hit list for closure.

The bad-mannered attitude is what earns it 3 stars from me. The toilets were rather messy. The food, however, was very good, just like the food you get at any other branch of Prezzo.

    • Value
    • Service
    • Food
Thank Jon_1556
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Prezzo - Ely also viewed

 
Ely, Cambridgeshire
 

Been to Prezzo - Ely? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing