My wife and I recently stayed here for our anniversary. First thing to say is about the hotels location, which is a little under 2 miles from the city centre...the distance would put off those without deep pockets for taxis, or strong legs for walking. There are buses, but if you miss one it is a 20 min wait. It took us 30 mins to walk in.
The grounds and the old part of the building are beautifully kept. The bulk of the bedrooms are on modern extensions to the main building, but despite this they tie in nicely with the rest of the building.
The hotel describes itself as 'boutique', and this does apply but in a limited way. There is plenty of lovely artwork on the walls, and lovely furniture throughout. I especially liked the giant spider painting in the bar. I would expect individually decorated bedrooms, but they all seemed to be of similar colour schemes, with grey walls and purple/brown trimmings.
Our room was a cut above the normal business travel hotel, with a lovely bed, nice furniture and a small but gorgeous bathroom with a wonderful separate shower. I did get a bit warm at night, the lack of air con didn't help on the muggy night we had. I noticed there was a fan, but it would have only circulated warm air around. Once I nodded off though, it was a good nights sleep. The bedlinen was of excellent quality, but I felt my pillow was too soft. There were no spares to use as an alternative. This is a personal taste thing, but I would have liked to have one or two more to hand if needed. The staff happily brought an iron and ironing board to the room, as there was none in the room.
Free wifi is available throughout the hotel and the staff would happily dish out vouchers for the wifi for as many devices as you have. Very useful to do research on the city. It was a good speed and good enough to watch the iplayer/you tube etc.
Late at night I managed to watch the football highlights. Although the tv was a good size the service is not HD, and has the usual standard menu options that you get in Holiday Inn, Ramada etc I think the supplier of these tv's should upgrade soon, as they are now fuzzy compared with what is available for the home (a minor thing I know).
Food and Drink. We didn't eat at the hotel in the evenings, as we chose to dine in Cambridge. However the breakfast was very good, with a great choice of fruit, muesli, granola, yoghurt, cereal, juice, toast, croissant etc for the continental option My wife said her English breakfast was OK. I had the sublime smoked haddock and poached eggs two days in a row. It was quite excellent, especially with the granary toast. When we did look at the menu, the description of the food put my wife off, as she prefers plain speaking dishes without a lot of fussy description, sauces and ingredients she doesn't like. I would eat most things (apart from aubergines) so the menu seemed ok to me, but anticipated my wife's misgivings about it. See my reviews about Don Pasquales and the St John's Chophouse for examples of great eateries in Cambridge.
We had no need to complain about anything, and when we needed help the staff were very happy to accommodate. When I saw some surly chap complaining about soggy chips to the very kind receptionist, she handled it professionally and swiftly.
My main gripe about the hotel was the lack of leisure activities. You are a long way from the city centre, so they need to have something there for the residents to do other than enjoy the grounds, bar and restaurant would be nice. They do have a massage service that comes to your room on request, but I would have preferred to have access to a pool/gym/spa facility. The grounds seemed big enough to accommodate this, and for me this would have been a big win, as I like to swim.
Overall though it was a very nice hotel, with great staff, who should be proud of their work and the hotel as a whole. Get that gym/pool area sorted and get it right, and it would be nudging an excellent for me.
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- Also Known As:
- Felix Hotel Cambridge