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“Great (Englishy) Thai Food ”
Review of Koh Thai Bristol

Koh Thai Bristol
Ranked #140 of 1,847 Restaurants in Bristol
Certificate of Excellence
Cuisines: Thai
More restaurant details
Restaurant details
Dining options: After-hours, Delivery, Reservations
Description: Located on the iconic Clifton Triangle, Koh Bristol boasts seating for 100+ guests and a delightful al fresco area with cocktail bar. Koh is also open during the day for a delightful lunch menu, along with coffees or takeaway for the comfort of Koh at home, or for dinner and cocktails during the evening. Whether it be for a romantic table in a cosy corner or for a big party.
Reviewed 28 August 2018 via mobile

We popped into Koh Thai on our first visit to Bristol. Unfortunately on arrival the welcome was frosty to say the least. I don’t know if it was because the staff had been hoping to close and it was frustrating for 3 of us to arrive at 8pm on a bank holiday Monday (with no reservation) or because they were exhausted from a busy weekend....either way we felt very awkward and a bottle of water was banged onto our table like a grenade. However we were accommodated late on a bank holiday with no reservation , we were then served efficiently and the waitresses did become friendlier as the meal went on.
Starters came out quickly, well presented and very tasty. Mains were fab. Nice and spicy. Actually my Crispy Sea Bass was very spicy. Englishy Thai food. I understand that a lot of people would not consider it authentic but regardless it tasted great.
All in all turned out a good visit after a bit of an awkward start.

Date of visit: August 2018
Thank 118drbird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KohBristol, Manager at Koh Thai Bristol, responded to this reviewResponded 28 August 2018

Dear 118brbird:

Thank-you for taking the time to contact us. We value all feedback from our customers, both positive and negative as it only helps us to improve.

I am glad you enjoyed your experience with us overall, but I am sorry to hear that on this occasion your experience did not start well. We pride ourselves on our customer service - from the minute customers walk through the door, till the very end when they leave. Regardless the reason, the welcome you have received does not fit in well with our standards and the issue has been highlighted for the whole Bristol team.

I can only apologise that on this occasion the welcome you received was less than satisfactory. As you can imagine, Bank Holiday Weekends are a very busy time for us, however we would expect all of our customers to receive the same high level of service whether they are the first through the door or the last.

I do hope your most recent visit hasn’t put you off dining with us again in the future and we look forward to seeing you again soon.

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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16 - 20 of 460 reviews

Reviewed 27 August 2018 via mobile

We had a lovely time at the koh Thai , we had a mixture of the tapas so tasted a large range of the dishes and all were lovely.
The staff were helpful.
Would recommend for couples / groups of friends/ families. A all round nice restaurant

Date of visit: July 2018
Thank Kezzertoms81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KohBristol, Manager at Koh Thai Bristol, responded to this reviewResponded 28 August 2018

Dear Kezzertoms81:

Thank you for taking time to tell us about your experience. I could not be more pleased to hear you had a lovely time at Koh Thai Bristol. We look forward to welcoming you back again soon!

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2018

So from the outside and visually this place looks good, great decor etc. However the food itself is not as good as some of the less expensive Thai restaurants in the area. The food is trying to be something that it is not, and the quality is not good either. Not recommended for "authentic" Thai food, and the price is high as well for the portion size that you actually get.

Will not return.

Date of visit: June 2018
    • Value
    • Service
    • Food
2  Thank lewish725
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KohBristol, Manager at Koh Thai Bristol, responded to this reviewResponded 28 August 2018

Dear Lewis:

I would like to thank-you for taking the time to contact us after your recent visit. I am sorry to hear that your experience on this occasion did not live up to the high standards we pride ourselves on. We value all feedback from our customers, both positive and negative as it only helps us to improve.

With regards to the food itself, we are proud to say that all of our chefs across the company are Thai nationals and their recipes authentic. I'm sorry to hear you that you were disappointed with your dishes on this occasion. We do encourage all customers to let us know immediately if there is anything wrong with their order so we can rectify the situation as best possible straight away.

I am also sorry to hear you felt that the food was overpriced. All of our food is freshly prepared and made to order on site and all our ingredients are as fresh as we can possibly get them. Many of our ingredients come straight from Thailand by plane. We annually review all of our prices, our supplier costs and inflation to ensure our dishes are priced appropriately.

We do try to resolve any issues that occur as soon as we are aware of them, so in future I would encourage you to let your server know if there is anything you'd like to mention during your meal. We regret we are unable to change your last impressions, but we would relish the opportunity to improve on your latest visit!

Kind Regards,

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Reviewed 12 August 2018

Visited here for a birthday meal and the evening was great, parking is not great but we all parked in Berkley square which is opposite and was easy to find somewhere.
Service was good and the food was great , the crispy sea bass is brilliant as its in batter with onions and chilies with lemongrass so a bit unusual .
Everyone had a good time and the venue was very busy, they have a nice gin selection also and fever tree tonic, its a bit pricey but on reflection was good value although the ten percent service charge on a large bill can be a bit rich, although you can take it off

Date of visit: August 2018
    • Value
    • Service
    • Food
Thank RealityCheck2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KohBristol, Manager at Koh Thai Bristol, responded to this reviewResponded 28 August 2018

Dear RealityCheck2013:

Thank you for taking the time to contact us. I am so glad to hear you enjoyed your time at Koh Thai Bristol! We hope to see you again soon!

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2018 via mobile

Really lovely decor and hidden garden right on the triangle. Not the best Thai food I’ve ever had. Steer clear of the fishcakes. Panang curry was lovely and my partner said his green was good too. Maybe because it’s a chain but the food just wasn’t as good as other Thai restaurants I’ve been too. Shame there’s not more Thai restaurants in Bristol.

Date of visit: June 2018
Thank mnb171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KohBristol, Manager at Koh Thai Bristol, responded to this reviewResponded 28 August 2018

Dear mnb171:

Thank-you for taking the time to contact us. We value all feedback from our customers, both positive and negative as it only helps us to improve. I am sorry to hear that on this occasion your experience did not live up to the high standards we pride ourselves on.

We are proud to say that all of our chefs across the company are Thai nationals and their recipes authentic. We will ensure that all teams are following the recipes correctly and quality is of the highest standard at all times. All our food is prepared fresh on site daily to a high standard, however we do encourage all customers to let us know immediately if there is anything wrong with their order so we can rectify the situation as best possible straight away.

We regret we are unable to change your last impressions, but we would relish the opportunity to improve on your latest visit!

Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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