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Review Highlights
Okay for couple of hours

The aquarium was okay, found it a bit expensive. Thought it would be a day out but we spent a... read more

Reviewed 5 days ago
Tracy R
,
Carmarthen, United Kingdom
via mobile
Shelter from the Rain

Whilst on a 3 day trip in Bristol, was looking for an indoor activities due to the heavy rain so... read more

Reviewed 1 week ago
DanielL3719
,
Swansea, United Kingdom
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Reviewed 6 April 2018 via mobile

Love this aquarium plenty to see. I do wish it was bigger but is great. They have talks on about the Animals they are quite regular. It’s close to everything you could need. And also close to other attractions if making a day of it. Have been a few times now when I’m down visiting

Thank KiraB99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon H, Manager at Bristol Aquarium, responded to this reviewResponded 7 April 2018

Hi Kira,

Thank you for taking the time to review your visit. Really great to hear that you enjoyed your visit. Whilst we're unable to expand on our size due to being located directly in the city centre we aim to make the most by displaying all of our creatures in naturally themed displays and offer talks on these for more information.

We've got an exciting event schedule this year including Sharks in the City over Easter, The Big Blue over May Half Term to concentrate on how important it is to conserve our oceans, then during the Summer we'll be hosting the Festival of Fishes!

Hope to see you soon!
Simon

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Reviewed 3 April 2018 via mobile

This place is really well-priced and you can go through as many times as you like in one day.
The little one loved it. There was a shark-finding activity, which she enjoyed. The tanks are informative and filled with the beautiful and the strange.
The aquarium is well-kept and doesn’t look shabby like some others do. The education section was closed today but our visit didn’t suffer as a result, which I think just shows how great an aquarium this is.
It’s not huge but there’s enough to do that it’ll keep the little ones entertained.
There’s a gift shop and cafe, too, which are clearly very popular.
Parking is a slight pain: the aquarium is right in the centre of town, which is great and easy to get to but the parking complexes round the corner (Millennium, etc.) were both full so we had to drive around a little bit. We parked behind the cathedral, which was literally only about 4 minutes’ walk away! I would advise trying to park there to avoid any issues - especially in school holidays.

Thank European-Bookworm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon H, Manager at Bristol Aquarium, responded to this reviewResponded 7 April 2018

Hi European-Bookworm,

Thanks for taking the time to leave your feedback from your recent visit. I'm really pleased to hear that you found us to be good value for money - we do find that our visitors that make the most out of their tickets by re-entering to catch the talks and activities find that they've got the most out of their day and really engaged with the aquarium and its inhabitants.

Thanks for your recommendation on parking! Whilst parking can be difficult in the city centre on a busy day we would recommend trying the Park and Ride bus as there are car parks dotted all around the outskirts of the city centre with regular buses taking you right through to us in the city centre for a stress free journey.

Kind regards
Simon

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Reviewed 3 April 2018

Bristol Aquarium tickets were the same cost as the Biggest sealife center in the UK in Hull; the big difference is that the Hull Deep is 6 times bigger and has better tanks and care for the animals.

Bristol Aquarium was simply not very good, the animals were not well kept and the whole visit was simply not worth a visit.

Probably good for locals who don't have access to better Aquariums and good for those with small children as it could be educational for them.

Thank Atif M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2018

We booked our tickets online, for which you 'save' 10% of the price. Unfortunately this is not the case, as there is an additional booking fee then applied. I understand the booking fee is a one off cost no matter how many tickets you book ..... but it is still never a 10% saving! You also have to pay for car parking if you want to be within walking distance of the Aquarium.

The positives: the tanks were scrupulously clean, with lovely clear water and generally very healthy fish. Well done guys, the maintenance was great. There are lots of signs and placards with interesting information about the fish, all well thought out and particularly good for those with children. A big play area for kids too, very nice. Unusual 'outdoor' area with unusual plants and stuff, also well kept with interesting factoids. Great to see a Giant Pacific Octopus too (the tank looked quite small for such a large and intelligent animal, but there may have been another area not visible to me)

I've marked this as average, as we didn't feel it was great value for money. £13 each for two adults, plus parking, and we had seen everything within 2 hours. We took our time and didn't rush either. Being a city centre Aquarium, space is quite limited, and there were not as many tanks or species as I thought there would be.

It's only fair that I say, again, how clean and well maintained all the tanks were,

Thank GenghisandOtherOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon H, Manager at Bristol Aquarium, responded to this reviewResponded 7 April 2018

Hello

Thank you for you review of our aquarium. We value all feedback so that we can see the aspects of a visit that may need looking into.

I'll be sure to pass along your positive comments to our zoological and maintenance teams - they work very hard to ensure that the water qualities are spot on and that our animals are kept in as natural conditions as possible which we pride ourselves on doing so.

Our Giant Pacific Octopus, Luna, is in a 6000 litre display which goes back quite far as it is a rounded tank. Our zoo veterinarians are pleased with the size of her display because octopuses naturally live in small spaces where they create dens and camouflage against the rocky substrates. We have also provided her with some pipes and ornaments to hide behind if she wants to as we do not want to force her to be on display if she wants to shy away - luckily she is a very curious individual and loves coming up to the glass to say hello and she interacts with us really well when we do our daily training with her.

We'll pass along your comments about the booking fee however as we use a separate ticketing company to help us operate our online ticket function we are required to have a single transaction fee to help pay for this service. We have recently reduced our booking fee from previous feedback to help with providing better value for money. Whilst we've reduced our tickets by 10% online from our door prices they will always be cheaper to purchase online compared to turning up on the day.

Thanks again for your comments,
Kind regards
Simon

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Reviewed 2 April 2018

Friendly staff and the layout was really interesting, walkways that wound round big tanks, but the tanks and fish themselves were disappointing. Aside from a number of smaller tanks that had the kind of fish you could see in a normal fish / pet store, the rest was just two really big tanks that you could look at from different angles depending which floor you were on. Interesting, but it did feey a bit over priced.

Thank nov29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon H, Manager at Bristol Aquarium, responded to this reviewResponded 3 April 2018

Hi Nov,

Thank you for your review of your trip to Bristol Aquarium.

Sorry to hear that you found the displays to be disappointing. Our zoological team work hard to ensure that all of the displays are naturally-themed to enable our animals to exhibit their natural behaviours as much as possible. The two largest displays (our 300,000 litre Native display and our 250,000 litre tropical display) are community tanks full of different species that like to occupy certain territories within the display (e.g. our Bamboo Shark, Bam, who likes to position himself by the last main window) so the different angles allow you to view most of them easier.

I'll pass along your positive feedback about our staff to their line manager. Thanks again for feeding back to us on your visit.
Kind regards,
Simon

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