I stayed at this resort in July. When I booked my 3 night stay, I explained to the owner that I would be travelling alone and I was looking for peace and quiet. My reservation confirmation from the Blue Vista describes it as "A small cottage resort that provides a peaceful getaway for couples, singles, families and small groups looking for a quiet retreat". I had stayed at the Blue Vista a few years earlier, with my husband, and we had enjoyed our stay, so I felt confident in my choice, even though there were new owners, the owner had been very nice over the phone. When I arrived my key to Hummingbird Cottage was in an envelope taped to the office door, and there was a note saying that if I needed anything, to call the owners, who lived off the property. All seemed in order with my little cottage - the cottages are not fancy but functional and clean. Soon after I arrived it became apparent that I was in the middle of a very large group who were occupying 4 or 5 of the 8 cabins in the resort. My cabin was in the literally in the middle, so a group of about 30 people (I tried not to count because I didn't want to get obsessed - but it was a LOT of people for the number of cabins they were occupying) were pretty much monopolizing the common areas, and visiting to and fro between rooms. They were a lively and happy bunch with lots of kids, lots of noise. My little note with my key said to call the owner if I needed anything, and, after a couple of hours sitting in my cabin listening to a din that could be heard from 'way down the street (when I took a walk to the beach), I phoned the owner to see if I could be moved to another cabin further away, and to express my displeasure at the situation I found myself in. Her first words were "what do you want me to do, ask them to leave?', so I knew she didn't "get it". She went on to tell me that they were nice people and that they would quiet down by the resort's designated quiet time of 10pm. She also said she would "see what she could do" about moving me to another cottage, further away from the group. She also told me that she would speak to them about their noise. I said "Please, DO NOT speak to them, they are not doing anything wrong, and it will only make things worse" Well, she must have, because when I ran into some of the adults from the group in another part of the island, they were smirking and making jokes about how much noise they were making at the resort. I didn't hear from the owner again for the rest of my stay. I tried to spend my quiet time away from the resort, at a beautiful park with a lighthouse, where I could watch the ferries come and go. On check out day, I went looking for the owner and found her cleaning one of the rooms. I had been there 3 days and never met her. I went to the office to pay, and she said "I'm sorry you found it too busy here". This was not an apology in my books, so I said nothing, paid her, and left. I had tried to make the best of my stay, and there was no sense pursuing this any further with someone who obviously didn't understand what my problem was. I would have even appreciated a phone call from her, once her large booking was received, to warn me that there would be a large noisy group, and to give me a chance to make other arrangements. I was so clear with her on the phone about what I was looking for. Then, when I complained, she almost went as far, but not quite, as accusing me of being racist, since the group was from another culture. Unbelievable! What should have been a nice retreat for me became a very uncomfortable and almost creepy experience. Based on the insensitve way i was treated, i could not reccomend this resort to anyone.
- Official Description (provided by the hotel):
- 6km from ferry, in the Bennett Bay area. Quiet, peaceful, nestled amongst towering fir trees and brushed by ocean breezes is Mayne Islands year round cottage resort. Clean, comfortable, reasonably priced accommodation. 8 cottages including Studio's, one bedrooms and two bedrooms all with kitchens. Many with fireplaces. Near National Park and beach. We offer ferry pick-up, kayak tours and rentals and bike rentals. Ideal for quiet retreats, family vacations and groups. Pet's OK in some cottages ... more less
- Also Known As:
- Blue Vista Hotel