We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (62)
Filter reviews
62 results
Traveller rating
23
21
8
8
2
Traveller type
Time of year
LanguageAll languages
23
21
8
8
2
Show reviews that mention
All reviews tent trailer washroom facilities hot tub old growth rv park mosquito population enjoyed our stay wifi necessities duplex bakery highway furnishings bc
Filter
Updating list...
17 - 22 of 62 reviews
Reviewed 7 August 2016

We stayed one night on July 23, 2016 as part of our Off Highway Adventure Motorcycling tour. We didn't pre-book figuring that we'd either get in at the campground or get a room or carry on our way to Grey Creek Pass and find a bush campground. As the weather was looking like it was going to be a wet night we asked for a room. Fortunately they had a few rooms left.
Inside, the room was a fairly typical budget motel type room. Microwave, fridge and coffee maker all available. The rooms are inside A-Frame cabins. We were perfectly comfortable. Beds were comfy if you like a firm bed (I do) and the pillows were meant more for side sleepers than back or front sleepers.
They also have multi-room cabins available for holiday makers. The campground has lots for tents and vehicles. Both types of lot also have power available.
It's about a 300 meter walk up the road, with no shoulder, to the local grocery (& beer) store. Another 50 meters to the pub/restaurant.
The owner was touring the campground on his peddlebike while we were standing around having a beer. Turns out that he's a motorcyclist too. He has a Triumph Bonnyville and a Moto Guzzi Stelvio on display outside the office. They cater for motorcyclists.
I will definitely be staying here again when I'm playing in the Kootenays.

  • Stayed: July 2016, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank RussAtkinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokaneeCam, Guest Relations Manager at Kokanee Chalets, responded to this reviewResponded 23 August 2016

Thank you so much for your review @RussAtkinson. We are happy that you enjoyed your stay. We do our best to take care of all our guests, but it's true we <3 motorcycles!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2016 via mobile

We booked our sites for a family reunion last November, 8 months in advance, requesting spots close together. They suggested chalet #10 and the adjacent RV site which we agreed to and reserved. When we arrived July 25th we found they had moved our RV booking to a site further away and had moved us to chalet #5 as the occupants in #10 decided they wanted an extra night. Upon complaint they moved us into chalet #10 after the first night.

We had small children with early bedtimes. We missed out on evenings together as we were spread across the campground and couldn't leave our sleeping children unattended. The rv site we were moved to was in the center with no privacy, the neighbours awning was nearly touching ours. It was very disappointing as the site we had booked originally was backed into brush and was much more private and would have allowed us to visit within earshot of our kids.

For future bookings we were told we needed to request to NOT be moved at the time if booking to prevent this from occurring as they frequently rearrange bookings. It was not good enough to request to be together.

It was a nice campground for a reunion but we were very disappointed with how our reservation was manipulated and how it negatively impacted our family spending quality time together. This is the reason for the 2/5 rating.

Stayed: July 2016, travelled with family
Thank MCK188
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokaneeCam, Guest Relations Manager at Kokanee Chalets, responded to this reviewResponded 4 October 2017

We apologize that your reserved sites had to be switched for other sites. There must have been a communication breakdown because we would not knowingly separate a group that so clearly wanted to be together - unless it was absolutely necessary. In July and August our resort can be quite busy and we must have made an error. Our apologies again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2016

This campground was absolutely amazing!! I love that the showers are not coin operated, and the sites are lovely. The chalets looked super cute and I will hopefully return there soon with friends! The beach is wonderful (and SANDY), although the walk to get there was quite long however, we did discover that there was a way to drive to the beach due to my dad having a heart condition. And the hot tub was absolutely amazing!!!!

  • Stayed: July 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kennedy_mccloy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokaneeCam, Guest Relations Manager at Kokanee Chalets, responded to this reviewResponded 25 July 2016

So glad that you and your father enjoyed your stay! We look forward to welcoming you again. :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2016

We have been coming to this campground for the past 7 years. All of the staff here are very accommodating and friendly. Both Paul and Kate have been amazing to deal with and I look forward to seeing them each year. Our site has always been clean and ready for our arrival. The lake is within walking distance and has a beautiful sandy beach. The Kokanee Springs Golf Course is amazing and just a quick 5 minute drive away. We have never had an issue here, and would highly recommend this campground and the chalets to anyone who is coming to this beautiful area.

  • Stayed: July 2016, travelled with family
    • Value
    • Cleanliness
    • Service
Thank charliehunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokaneeCam, Guest Relations Manager at Kokanee Chalets, responded to this reviewResponded 25 July 2016

Thank you very much for your review. We are always happy to have you here.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2016

We were at Kokanee Chalets for a wedding and everything was great.
The staff and management was very accommodating to our requests and the chalets were great for what we needed. A beautiful location! The beach is a 10 minute walk or you can drive to the public beach next door and walk over to their private beach.
There were a few mosquitos.

  • Stayed: July 2016, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Bruderheim1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokaneeCam, Guest Relations Manager at Kokanee Chalets, responded to this reviewResponded 25 July 2016

You guys had such a beautiful wedding. Thank you for your review. It was an honor and a privilege to host your group of family and friends for your special day! We hope to see you here again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews