Because this hotel is new it is very clean and well maintained. We found the staff to be friendly and helpful. It was the most expensive Microtel we have ever stayed in but it was the location we needed.More
- Free Wifi
- Free Parking
Because this hotel is new it is very clean and well maintained. We found the staff to be friendly and helpful. It was the most expensive Microtel we have ever stayed in but it was the location we needed.MoreShow less
Thank you for your comments, much appreciated.
Very nice new hotel. Well appointed with good furnishins and amenities. Room is imaculate, front desk staff very welcoming and helpful on arrival. Room is quiet even though on the ground floor and close to the highway. Would definitely return to this hotel in the future.
Thank you, we hope to see you again soon.
This was our first Microtel and we certainly enjoyed it. The room was spacious and well appointed with good amenities, The bathroom was a bit cramped and there wasn't much closet space, but I guess that's where the micro in the name comes from. We arrived late and left early so we didn't avail ourselves of the spa, pool. etc. The fridge and microwave were convenient. The only disadvantage was that the location makes for a long haul in to town and there is nowhere to eat nearby except a couple of fast food places.
Thank you for your comments, did you consider Ladysmith only 2 minutes away with many restaurants to choose from.
Hotel is new and clean. Easy to access from the highway. It has a pool with a water slide and decent breakfast. My room with 2 beds had not much space left, but was clean and equipped with modern TV and appliances.
Thank you for your kind comments
This hotel is new and I seen the construction as it was being built. I needed a place to stay close to Duke Point Ferry terminal so I chose this hotel as I am a Wyndam rewards member. I reserved a room and when we arrived we stood at front desk for 20 minutes waiting for someone, anyone to show up behind desk, finally a girl came from housekeeping and checked us in. The room we got was far smaller than others I have stayed for Wyndam. The tub, when you shower, creeks and bangs making you think your going to fall through floor, creepy. When we checked out out bill went up cause of pet fees, I reserved pet room told housekeeper who checked us in we had a parrot then we check out and bill was done she says " oh you had a pet sorry there is a pet fee. I am use to pet fees but not after I pay a bill and not after making it known I have pet. Never received Wyndam rewards points, no discount for being a member and it is pretty expensive for it's location.
I am very sorry you did not enjoy your stay with us, charging a pet fee on your departure when it was our fault for not checking you in properly is wrong. I am therefore going to refund the pet fee. I will also look at why you didn't get your Wyndham rewards points too.
Thank you for letting me know.
Very nice people, extremely clean and great room. Even though I was there on business I would bring my family back to enjoy the pool and waterslide. Only 25 min form Nanaimo and five min from Ladysmith its a great place to stop and relax.
Thank you for your kind review, hope to see you again.