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4 - 9 of 229 reviews
Reviewed 8 July 2018

The room was fine. There was some unpleasant smells when we first checked in. Very basic hotel and room. The kids enjoyed the pool. The cost was higher than the value of the hotel. We would not stay here again at the current price.

  • Stayed: July 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jpeter710377
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robbie M, Manager at Canadas Best Value Inn & Suites, responded to this reviewResponded 9 July 2018

Thank you for your feedback. Any and all feedback is much appreciated. We are sorry that you experienced some problems with your stay and it wasn't up to your expectations. We are glad that your children enjoyed our pool facilities.We would hope that in the future, you would give us another chance to make your stay more comfortable.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2018

We got this room for $85 bucks and when we went in to are room there was a used towel in the Closet shelf and the room was very musky plus the bathroom don’t have a light switch but it do have a timer light, then as we are getting ready for bed I pulled back the sheets and seen TWO big grease stains and the mattress it’s self as stains
No refunds

We did get switched to a new room but I will not be booking here again

Room Tip: Do not book when them
Stayed: June 2018, travelled as a couple
Thank Sara G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robbie M, General Manager at Canadas Best Value Inn & Suites, responded to this reviewResponded 23 June 2018

We apologize that your stay was not as expected. We do have higher standards than what you received and housekeeping was addressed on this the next morning. We are glad that the upgraded room that you were switched to met your expectations. We would hope that you would give us another chance in the future to show you that our standards are higher than what you experienced. Again, we apologize. Thank you for your feedback as it helps us to improve on downfalls.

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Reviewed 25 February 2018

Coldest week of the winter yet the rooms were warm, with quiet heating units. Nice to have a pool and whirlpool at this price. The bathroom was a little tight on space. The fan/light is on a combined timer control outside the room and not within reach of the door, so if the timer runs out while you are showering you are left in the dark - not a safe design.

Room Tip: As a light sleeper I was happy to have a room in the section of the motel located on the side street of the property.
Stayed: February 2018, travelled with family
Thank Passenger757762
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at Canadas Best Value Inn & Suites, responded to this reviewResponded 26 February 2018

Thank you so much for your stay. We take pride in providing a cozy, warm experience even when the weather outside gets chilly! Exceeding your expectations in value is always our goal. We do, however, apologize for the inconvenience you noted with the bathroom timer. We'll pass your note along to our maintenance team. Should your travels bring you back to Fernie, choose us again!

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Reviewed 1 February 2018

Very comfortable room. Clean and very spacious Close to the ski hill. Convenient to restaurants. Front desk very helpful and courteous. Very easy access to downtown shopping. Parking lot not in then best shape with snow removal needs allot of maintenance.

Stayed: January 2018, travelled with family
Thank dw7499
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at Canadas Best Value Inn & Suites, responded to this reviewResponded 2 February 2018

Thank you for your visit! We are happy that we could provide you with a perfect location for your skiing experience. We love being so close to the slopes and taking care to ensure our guests' comfort after a long day of adventure. Thank you for complimenting our staff as well! We look forward to hosting you again here at Canadas Best Value Inn Fernie BC.

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Reviewed 12 January 2018

Had a great experience at the Best Value Inn. Staff was very friendly and did everything to make the trip go smoothly. The WIFI is better than my own home; in addition the pool area is fantastic for after for after skiing and features a clean hot tub and dry sauna! Thanks!!

Stayed: January 2018, travelled with friends
Thank rosecharlie2222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at Canadas Best Value Inn & Suites, responded to this reviewResponded 12 January 2018

Thank you for your incredible review! We are so happy to have earned your five-star rating and appreciate your special recognition for our service team. We're also thrilled that our Wi-Fi and aquatic amenities were the perfect way to relax and refresh after a day on the slopes. Come back soon!

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