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“Holy Crap what a dive!!”

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Riverside Resort & Campground
Ranked #6 of 10 Hotels in Qualicum Beach
Certificate of Excellence
Kelowna, Canada
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Holy Crap what a dive!!”
Reviewed 17 July 2011

I booked this resort in advance because of their availablity to accomodate a family of five. I thought at the time it was a bit pricy but we wanted to ensure we had appropriate accomodations. When we arrived the front end staff was very nice and accomodating, we initially thought the room was great. It was two bedroom condo style, lots of room for our three teenage boys.
It didn't take long to discover just how run down this place was. The room smelled like moldy bread, the paint on the walls & stair rails was peeling very badly, the fan in the bathroom never shut off and wasn't barely strong enough to move even the slightest amount of moisture from the room. Even though we had a non smoking room, there were at least 6 other guests outside their rooms with lawn chairs and ashtrays smoking like chimney's immediately adjacent to our room, we had to walk through all that just to get to our door. Day turns to night and we discovered as we attempted to go to bed the comforter and sheets in the rooms were covered in stains & old paint, the carpeted floor was covered in old nacho chip crumbs. We immediately went to the front desk and requested they change the bedding, they did begrudgingly. The owner kept saying "it's only dryed paint, no big deal" Took pictures of the mysterious brown stains on the mattress?? We soon discovered the walls are paper thin, no fire wall and the young toddler next door screamed all night off and on, the sound was like he was right there in the same room with us, didn't get a whole lot of sleep. the water slide wasn't available because it was raining??? and of course if you want to play mini golf or use the water slide it costs extra, on top of the already over priced room rates. Don't fall into the same trap we did and believe the advertising, For the age, condition and cost of this motel, i wouldn't recommend it to anyone!!!!

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
9 Thank birniefamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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137 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
vancouver
Level Contributor
3 reviews
3 hotel reviews
Reviewed 10 July 2011

Went back to the greatest resort ever for our 4th family vacation. The cabins are fantastic, clean and have everything you need. The staff are excellent and most helpful. It is a great family atmostphere, a place kids can have a grand time, waterslides, pools minigolf etc. We will definately be going back year after year as we love this place and highly recommend it to all, you can't find better.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank rebrab1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria, Canada
1 review
Reviewed 4 July 2011

We stayed at Riverside the July 1st weekend and had a fantastic time! There was a family reunion going on at the resort and I understand they return every second year. I certainly know why - now that we have also had the wonderful Riverside Resort experience! The staff - from the front desk to the cleaners are friendly and personable. An outstanding staff member is Deb! Even when busy on the phone she always acknowledges you with a smile and a nod when you come through the door. There is a great store with a good selection of merchandise, especially candies and ice cream for the big and little kids!! Fresh coffee was ready every morning when I went to the office/store with cream to use as well!! Lots of washers and dryers if needed- which I am sure is very much appreciated by many parents.
We will certainly be back and we would highly recommend this as an all round place to come. There are two pools with waterslides; miniature golf and a playground. A quick 5 minute walk and you are at a lovely beach. I would recommend beach shoes as it is quite rocky, but great for a walk.
Pets are allowed at the resort, but all were on leashes and our little puppy had as great a weekend as we did!
Thank you everyone at Riverside Resort for a wonderful long weekend!

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank hjg_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parksville, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 June 2011

stayed for the winter because I was there in the summer and loved the place. Everything was just what we wanted - everything - super place with super staff - couldn`t ask for anything better.
Everything you need -- groceries, pop, toys, newspapers, candy (got to have that) cigs, some supplies of this, that and a bit of everything. If they don`t have it they`re more than willing to tell you where to get it.
The accommidation is old and well kept -- makes you feel at home -- comfortable, clean, tidy, bright --- just what we needed -- perfect.
Great place for all walks of life -- young, old and all the rest. --- even dogs and cats
Coming back again and again and again for sure

  • Stayed February 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank bill707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nanaimo
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 June 2011

I had the pleasure of staying at the Resort this past Feb. We stayed in a 2 bedroom cabin with fireplace. The cabin was a stand alone unit and very very clean. My friends and I had a blast for sure. The cabin contains everything you would need to prepare a meal. The one thing it was lacking was a large roasting pan. I went to the office and asked and they had one in the back which they lent to me. I found the staff very helpful, and the whole setting of resort very calm and peaceful. The staff were telling me they are very popular during summer for family reunions. I can see why... They have 2 pools,a big waterslide and small slide, 18 hole mini golf and they were only 10 min walk from beach....Does it get any better than that?? . They are all about the families and stuff during summer and during the winter more laid back. Still an awesome place for a get away.. Would I reccomend "YOU BETCHA"

  • Stayed February 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank zzbop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Riverside Resort & Campground

Property: Riverside Resort & Campground
Address: 3506 West Island Highway, Qualicum Beach, British Columbia V9K 2H4, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Qualicum Beach
Amenities:
Beach Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Qualicum Beach
Price range (per night): ₹ 5,309 - ₹ 10,284
Hotel Class:2 star — Riverside Resort & Campground 2*
Number of rooms: 35
Reservation Options:
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Also Known As:
Riverside Resort And Campground Hotel Qualicum Beach
Riverside Resort & Campground Qualicum Beach, Vancouver Island

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