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11 - 16 of 448 reviews
Reviewed 17 September 2018

Bed was extremely hard. Stayed in 1 bed suite on golf trip. Room serviceable and clean. All appliances except for laundry. Food adequate but nothing to write home about. Service was very good and staff were helpful. Hot tubs don't have adequate jets but are warm. Go to Pedal and Tap for dinner and Our Place for breakfast.

Date of stay: September 2018
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Chopper750
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrickleCreekLodge, Guest Relations Manager at Trickle Creek Lodge, responded to this reviewResponded 29 September 2018

Thank you for your feedback Chopper750 on your recent stay with us! I have forwarded this on to my department managers to review. Were constantly working to improve our guests experience. I am pleased to hear the staff were helpful they take a lot pride in the service they offer our guests. We hope to see you again the next time you are in the area.

Sincerely,

Sonya Nash
Guest Services & Administration Coordinator

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Reviewed 16 September 2018 via mobile

It started out great stay for the 55 plus games 2018. For 6 night stay. But had to get the maintenance guy to fix bathroom fan, lighting in dinning area. Beds are hard. Like sleeping on plywood sheets.
Carpets were dirty. Elevators broke down twice. Hard to carry luggage and coolers downstairs from the third floor. Restaurant dinner menu was over priced and mediocre

Date of stay: September 2018
Trip type: Travelled with friends
Thank harvey j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrickleCreekLodge, Guest Relations Manager at Trickle Creek Lodge, responded to this reviewResponded 29 September 2018

Thank you Harvey J for taking the time to post a review on TripAdvisor about your recent stay. I am happy to hear that you enjoyed your stay and I apologize that you had maintenance issues in the room that fell below our standards. We are looking into replacing our beds in the near future and appreciate your feedback on your stay. We hope to see you again the next time you are in the area.

Warm Regards,

Sonya Nash
Guest Services & Administration Coordinator

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Reviewed 3 September 2018

hey if you want to go to the zoo - animals -behind bars good for you. We dont
On the other hand if big mountains and bears/wolfs/ cougars/elk/deer are up on your need of the woods check it out at trickle.

Yes you have to hike a steep mother of a mountain (take bear spray) and dont drink the night before)

As for the staff - great- food good and location stunning

cheeers Will Pete the lazy old Cannon montain man

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank petergS396IA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrickleCreekLodge, Guest Relations Manager at Trickle Creek Lodge, responded to this reviewResponded 29 September 2018

What a wonderful comment you have posted Will Pete about your visit to the Trickle Creek Lodge. We are very lucky to live in an area where you get to see all sorts of wildlife right out the back door. We have a great team that enjoy working here and strive to offer such wonderful service to our guests. We look forward to having you stay with us the next time you are in the area.

Warm Regards,

Sonya Nash
Guest Services & Administration Coordinator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2018

We stayed at Trickle Creek Lodge for three nights to attend a wedding. Everything was top notch. The front desk ladies were the best- so friendly and helpful. Couldn’t have asked for a better customer experience.

Room tip: We were on 2nd floor at front of hotel- was very quiet.
Date of stay: August 2018
Trip type: Travelled with family
Thank LaurieG66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrickleCreekLodge, Guest Relations Manager at Trickle Creek Lodge, responded to this reviewResponded 1 September 2018

What a wonderful comment you have posted LaurieG66 about your recent visit to the Trickle Creek Lodge. We have a great team that enjoy working here and strive to offer the best customer service they can. The staff were trilled to read your comment and so happy to hear that you enjoyed your stay. We hope to see you again the next time you are in the area.

Warm Regards,

Sonya Nash
Guest Services Manager

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Reviewed 17 August 2018

We booked the same day on our way from Seattle to Banff. They still provided us an awesome room with a balcony and lots of space for 2 adults and 3 children to sleep. Restaurant was awesome and took really good care of the kids.

Date of stay: July 2018
Trip type: Travelled with family
Thank marktraynor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patti A, General Manager at Trickle Creek Lodge, responded to this reviewResponded 27 August 2018

How wonderful to have you stay with us on your way through to Banff. The team just loves to read such great comments about the service that they offer so thank you for mentioning how well you and your kids were looked after during your visit.. We hope to see you back with us again if you are coming through the area on a future trip.

Thank you,

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